Hotel Front Desk Night Auditor

Job Description

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Compensation:

$16 - $18 hourly

• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Ensure all guests feel they are having an exceptional experience at the property
• Process additional administrative, bookkeeping. and accounting procedures as required
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

• Excellent customer service and communication skills are required
• Some college is preferred but a high school diploma or equivalent is required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Flexible overnight hours are required

At Hampton Inn Overland Park, we pride ourselves on delivering heartfelt hospitality every day. As part of Hilton’s trusted family of brands, Hampton Inn is known for consistent quality, clean and comfortable rooms, and service that makes guests feel at home.

We are proudly managed by  Lotus Hospitality , a growing hotel management company with a primary focus on the Kansas City and Overland Park markets. As our company continues to grow, we are able to offer team members the opportunity to build their careers, take on new challenges, and grow into future leadership roles.

Our team is our greatest asset. We believe in supporting each other, recognizing great work, and creating an environment where everyone can thrive. Come be part of something special with us.