Peer Support Specialist - Women & Family Center

Job Description

Job Description

Who We Are:

For over 100 years, City Union Mission has offered hope to men, women and children experiencing huge challenges. Homelessness. Addiction. Poverty. We start by extending a welcoming hand and helping to meet their immediate needs - food, shelter, clothing. From there, we offer them a new foundation for their lives through Christ - and life-changing programs that move them toward physical, emotional and spiritual wholeness.

Job Summary:

Our emergency shelter mission is to serve by providing immediate, short-term, and dignified refuge for individuals and families in crisis - protecting life, meeting basic needs, sharing the Gospel at each point of care, and creating a clear bridge to appropriate next steps.

The Peer Support Specialist models Christ-centered hospitality while leading the day, evening, and night operations of the emergency shelter, is responsible for the overall environment of the center and the well-being of every client and family unit in the building, and upholds a culture that shares the Gospel at each point of care.

Duties/Responsibilities:

• Provide leadership, mentorship, and shepherding to clients and family units during assigned shifts: reinforce structure, dignity, and clear expectations
• Spend intentional time relationally engaged with clients: prioritize presence while maintaining accountability and structure
• Participate in and coordinate mealtime and fellowship environments: model healthy interaction, reinforce community expectations, and demonstrate servant leadership
• Welcome, orient, and support volunteers and interns: integrate them into chapel, meals, and daily routines with clarity and oversight
• Take ownership of shift operations including safety, cleanliness, task completion, and overall center flow
• Assist in managing real-time capacity and occupancy; ensure rooms and beds are utilized appropriately, census is accurate, and intake barriers are addressed
• Provide accurate, timely verbal and written observations of client behavior, needs, and incidents to leadership
• Monitor and support hygiene, shower, and laundry routines

Qualifications:

City Union Mission Requirements:

• To be a genuine believer in the Lord Jesus Christ, as evidenced by your personal testimony and your ability to clearly communicate the Gospel whenever opportunities arise.
• To possess sound Biblical character and refrain from engaging in an immoral lifestyle that could undermine or disrupt your testimony as a follower of our Lord and Savior, Jesus Christ.
• To be a member in good standing of a recognized Protestant, evangelical church.
• Agree and abide within the City Union Mission faith statement.
• To be genuinely committed to serving the poor and homeless, as expressed in the mission statement of City Union Mission.
• To be sober-minded, free from the influence of alcoholic beverages, illegal drugs, or any substance that could cloud judgment or distract from a Christian-principled ministry.

Employee Benefits:

• 95% of the premium covered for Health Insurance
• Dental and Vision insurance at a discounted rate
• Health Reimbursement Account for employees who have other health insurance
• Life Insurance
• 403b Retirement Account match
• FSA & HSA options
• 11 paid holidays per year + over 3 weeks of PTO + opportunity to earn additional days off
• Discount at City Thrift stores
• Paid 30-minute lunch break; free breakfast/lunch/dinner available

*There is a $3/hour shift differential for hours worked between 11pm-7am.