Enterprise Sales Director

RESPONSIBILITIES:

E-Billing & Billing Operations:

• Review and edit monthly prebills in accordance with firm policies and client Outside Counsel Guidelines (OCG)

• Manage the end-to-end E-Billing process, ensuring accuracy, compliance, and timely submission of invoices

• Submit invoices through Aderant Expert, BillBlast, and other approved E-Billing platforms

• Handle E-Billing appeals and resolve invoice rejections, reductions, and billing discrepancies in a timely manner

• Monitor invoice status and ensure compliance with client billing requirements and guidelines

• Maintain accurate billing records, client information, matter data, and billing profiles

• Generate billing reports, analytics, and supporting documentation for partners and management

• Assist with the implementation, maintenance, and optimization of billing systems and E-Billing platforms

Administrative & Operational Support:

• Collaborate with attorneys, legal staff, clients, and accounting personnel to ensure accurate and timely billing

• Respond to billing inquiries and provide exceptional customer service to internal and external stakeholders

• Maintain organized billing files, records, and supporting documentation in accordance with firm procedures

• Support month-end, year-end, and special billing projects while meeting critical deadlines

• Utilize billing software, E-Billing portals, Microsoft Office applications, and reporting tools to manage workflow efficiently

• Identify process improvements and recommend operational efficiencies when appropriate

• Provide backup and overflow support to the billing and accounting team as needed

Additional Support:

• Maintain confidentiality of sensitive client, financial, personnel, and firm information

• Collaborate effectively with attorneys, staff, vendors, and clients in a professional manner

• Prioritize and manage multiple assignments and competing deadlines in a fast-paced environment

• Deliver excellent administrative and customer service support across the firm

• Perform additional duties and special projects as assigned to support business needs

QUALIFICATIONS:

• High School Diploma or equivalent required

• Minimum of 5–10 years of billing experience in a law firm or legal environment

• Strong knowledge of E-Billing processes, billing compliance requirements, and client billing guidelines

• Proficiency with Aderant Expert or similar legal billing software

• Experience with BillBlast or comparable E-Billing platforms

• Experience handling E-Billing appeals, invoice disputes, and billing discrepancies

• Advanced proficiency in Microsoft Office Suite including Word, Excel, and Outlook

• Strong analytical, organizational, and time management skills

• Excellent verbal, written, and interpersonal communication skills

• Ability to work independently while maintaining accuracy and attention to detail

• Professional demeanor with strong discretion and confidentiality standards

• Reliable attendance, punctuality, and flexibility to work overtime as needed

WORK ENVIRONMENT:

• Fully onsite role in Cerritos, Pasadena, or Irvine, CA with regular, reliable attendance required

• Fast-paced legal billing and accounting environment

• Collaborative, team-oriented culture with cross-functional interaction

• Ability to sit for extended periods while performing computer-based tasks

• Frequent use of standard office equipment including computers, scanners, copiers, printers, and phone systems

• Frequent walking, standing, and bending as required

• Ability to lift and carry office materials up to 25 pounds as needed

• Ability to work a standard 40-hour workweek with overtime as needed

BENEFITS:

• Competitive salary and comprehensive benefits package

• Medical, Dental, and Vision Insurance

• Retirement savings plan options

• Paid Time Off (PTO)

• Professional development and growth opportunities

• Additional firm-sponsored benefits