Sales Account Manager

Job Description

Job Description

About ECP Solutions:
ECP Solutions is a leading rental equipment provider for the electrical service industry. We offer a wide range of services and equipment to help our customers succeed in their projects. With a young, dynamic team, we’re growing fast and looking for a motivated and energetic Account Manager to help us continue this growth.

As an Account Manager at ECP Solutions, you will be responsible for developing and managing customer relationships while driving sales growth for electrical test and measurement equipment within industries such as utilities, electrical contractors, manufacturing, renewable energy and commercial facilities. You will be the primary sales contact for your branch and interact with customers regularly to ensure their needs are met and that our service exceeds expectations.

Position Overview:
This is a full-time, onsite, inside sales position with occasional visits to customer sites. You will be part of a high-energy, supportive team and will have the opportunity to earn uncapped bonuses based on your performance. If you are a self-starter, enjoy building relationships, and thrive in a fast-paced environment, we want you to join our team!

Key Responsibilities:

• Develop and maintain strong relationships with existing customers while identifying opportunities within your accounts and cross sell additional services and products.
• Prospect and acquire new customers through cold calling, networking, referrals, and industry events.
• Provide quotes and assist customers in selecting the right rental equipment for their needs.
• Respond to customer inquiries and resolve any issues promptly and professionally.
• Maintain accurate customer interactions, sales activities, and order history in the CRM system.
• Collaborate with internal team members to ensure timely delivery and pickup of equipment.
• Conduct occasional site visits to build rapport with customers and assess their needs.
• Represent the company at trade shows, customer events and industry conferences.
• Meet or exceed sales targets and performance metrics.

Job Requirements:

• 2+ years of sales or account management experience.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving and customer service skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Experience with CRM software (Netsuite, Salesforce, or similar) is a plus.
• Self-motivated with a proactive approach to sales and customer satisfaction.
• Ability to travel occasionally to customer sites (local travel).

Compensation & Benefits:

• Uncapped Performance Bonuses – Rewarded based on individual and team performance.
• Medical, Dental & Vison Benefits
• Company Phone
• 401(k) Match
• Flexible Paid Time Off
• Paid Holidays

Why ECP Solutions?

• Be part of a growing, dynamic company with a team-oriented culture.
• Work in a collaborative, supportive environment where your ideas and input are valued.
• Opportunities for career growth and professional development.