Front Desk Receptionist

Job Description

Job Description

JOB TITLE – Front Desk Assistant

SCOPE & PURPOSE
Under the daily direction of the Property Manager, the Front Desk Receptionist will assist with the day-to-day operation of the property.

Shift: 4:00 p.m. - 12:00 a.m. Saturday & Sunday

or

Shift: 12:00 a.m. - 8:00 a.m. Friday & Saturday

Duties & Responsibilities
Duties & responsibilities may include, but not limited to:
• Provide exceptional customer service to incoming guests and visitors.
• Maintain constant surveillance of the building.
• Enforce rules and regulations set forward by the property.
• Sign in and sign out guests and visitors.
• Assure all persons entering the building are authorized to do so.
• Write reports for incidents or irregularities or unusual occurrences.
• Walk the inside property1st to the 6th floor on schedule.
• Take necessary action in case of an emergency.
• Other duties as assigned.

Qualifications
• Must have excellent verbal and written communication skills.
• Must have impeccable customer service skills and experience.
• As this position may entail being the first point of contact for current and prospective residence, must be personable, friendly, inviting, understanding, patient, and kind.

This position may be eligible for some single and family benefits such as medical, dental, vision, and life insurance after your first 60 days depending on status. Also, 401k, paid time off for the employee, and other benefits are available.

Equal Opportunity/Affirmative Action Statement
It is the policy of Residential One that no person within the jurisdiction thereof shall, on the basis of race, religion, color, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination or harassment (including all forms of sexual harassment and sexual violence). #zr