Test Lead Coordinator IV

Test Lead Coordinator IV

For hybrid roles: Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston, Little Rock, and Springdale offices. Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, Fargo, Lewiston, Little Rock, and Springdale offices, or who are willing to relocate.

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day, Cambia’s dedicated team of Test Lead Coordinator IV is responsible for assuring that all Business functional testing activities are completed within a particular Business work stream and delivered with high quality while ensuring no KPI's are negatively affected – all in service of making our members’ health journeys easier.

Do you have strong organization and time management skills? Do you have a passion for serving others and learning new things? Then this role may be the perfect fit.

What You Bring to Cambia:

Qualifications:

· The UAT Quality Analyst IV would have a Bachelor's degree in Computer Science, Mathematics, Business Administration or related field, 8+ years of business, health insurance or general health industry and 7 years of experience in defining and analyzing business requirements, process modeling, and acceptance testing with 2 years of experience leading and delivering quality UAT in support of multiple complex corporate projects and lead continuous improvement initiatives for UAT. Extensive experience effectively writing and running queries to support UAT activities; or equivalent combination of education and experience.

Skills and Attributes:

· Knowledge of the healthcare insurance domain and Facets, plus experience in a supported functional area (e.g., claims, membership, customer service) and recognition as an expert in one or more business areas or Agile teams.

· Ability to turn business requirements into test cases and scripts that provide full functional coverage, prioritize them using a risk-based approach, and confirm systems meet business objectives.

· Broad knowledge of testing techniques and industry-standard practices to prevent and detect defects throughout the software development lifecycle, including accurate defect recording and communication.

· Ability to create UAT strategies, manage UAT activities across multiple Agile teams, business areas, and concurrent projects, and develop new UAT methods, tools, and standards.

· Ability to validate test data preparation, align teams on functional, regression, and end-to-end testing needs, analyze production defect leakage, and measure results against defined KPIs.

· Ability to identify process changes and their impact on end-user procedures, perform complex workflow analysis, and recommend quality improvements.

· Knowledge of software development and project methodologies (including Agile and company-approved project management practices), plus experience with programming languages, software tools, desktop applications, and AI tools (highly desired).

· Strong cross-functional communication, problem-solving, and collaboration skills; ability to lead team members, work independently or in a team, adapt quickly in a fast-paced environment, and report UAT status, metrics, issues, and risks to all levels of management.

What You Will Do at Cambia:

· Understand the end-to-end business work stream from a business user's perspective, and review business requirements, system requirements, architecture and design documents, and preliminary test plans to inform UAT, regression, and end-to-end functional testing using industry-standard methods and required testing tools.

· Define and prepare test data, execute tests, report results, submit defects and verify fixes, and compile final testing documentation for Bundle Release while supporting Go-live and post-implementation activities.

· Collaborate with peers, development partners, and Quality Assurance to ensure adequate test coverage and efficient UAT execution across multiple business areas, identifying quality goals, constraints, and risks and creating appropriate plans, contingencies, and mitigation.

· Create UAT testing strategies, estimate resources and schedules, and manage execution of complex UAT activities across multiple Agile teams, business areas, and projects, ensuring quality of deliverables across the full project lifecycle.

· Plan and lead the business's test activities as project manager for business-related quality efforts, including developing estimates, plans, schedules, measures, and milestones, tracking progress, and proactively managing risks, issues, scope, and resources.

· Lead UAT defect triage and prioritize testing based on business impact, while monitoring UAT progress, eliminating obstacles, and reporting progress and recommendations to project and senior management across multiple projects.

· Select, schedule, train, coach, and mentor the Business Test Team and UAT Quality Analysts, providing access to systems and tools and supporting the ongoing growth and success of the team.

· Serve as a business area expert in one or multiple functional areas and an information resource for Quality Assurance and other UAT Analysts, advising Product Owners on KPIs, using metrics to assess process effectiveness and quality, and initiating and driving process, practice, and tool improvements that increase efficiency and meet changing customer expectations.

Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history.

· National pay structure — applies to the Boise, Portland, Salem, Seattle/Renton/Tacoma, Burlington, Vancouver, Lewiston, and Salt Lake City metro areas: The full salary range is $88,000–$143,000, and the bonus target is 15%.

· Regional pay structure — applies to Fargo, Arkansas, and the Idaho, Oregon, Washington, and Utah locations outside the metro areas listed above: The full salary range is $79,000–$129,000 and the bonus target is 15%.

About Cambia

Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

Why Join the Cambia Team?

At Cambia, you can:

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck – and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include:

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

Learn more about our benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

As part of our security requirements, new hires will need access to a personal mobile device to set up Multi-Factor Authentication (MFA) upon joining the company. MFA is an important layer of protection for accessing Cambia systems and is required for all employees.

We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required.

If you need accommodation for any part of the application process because of a medical condition or disability, please email View email address on aiapply.co. Information about how Cambia Health Solutions collects, uses, and discloses information is available in our Privacy Policy.