Quality Assurance Specialist

Quality Assurance Specialist

Mesa, Nearest Major Market: Phoenix

The Quality Assurance Specialist is responsible for ensuring that DSV's transportation and logistics operations comply with company quality standards and customer requirements. They will be tasked with developing, implementing, and maintaining quality management systems, policies, and procedures.

Duties and Responsibilities:

• Develop, implement, and maintain quality management systems and processes
• Conduct audits and inspections of transportation and logistics operations to identify quality issues
• Create corrective action plans and work with cross-functional teams to implement improvements
• Develop and maintain metrics to track quality performance
• Analyze data and identify trends to improve quality performance
• Collaborate with customers to understand their quality requirements and ensure compliance
• Provide training and support to employees on quality management systems and processes
• Conduct investigations and root cause analyses of quality issues
• Ensure that all regulatory and legal requirements related to quality are met

Educational background / Work experience:

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 3-5 years of experience in quality assurance, preferably in the transportation and logistics industry.

Skills & Competencies:

• Strong understanding of quality management systems and processes
• Ability to conduct audits and inspections
• Experience in developing and implementing corrective action plans
• Analytical skills to identify trends and improve quality performance
• Strong communication and interpersonal skills
• Ability to work in a team environment
• Strong organizational and time management skills

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any): May be responsible for supervising quality assurance technicians.

Preferred Qualifications:

• Master's degree in Business Administration, Logistics, Supply Chain Management, or a related field
• Professional certification in quality management, such as Six Sigma or Lean Six Sigma

Language Skills: Fluent in English (oral and written)

Computer Literacy: Proficiency in Microsoft Office and experience with quality management software is preferred.

At Will Employment: DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees.

The expected base pay range is $62,400 – $78,000 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.