Hybrid Bilingual Contact Center Supervisor

M&T Bank

M&T Bank in Bridgeport, CT seeks a first‑level Contact Center Manager to supervise a team of 10–15, directing daily workflow and ensuring top performance. The role emphasizes leadership, coaching, and adherence to bank policies while driving improvements in customer interactions. The position requires at least five years of higher education or related experience, including two years in a leadership role, with strong communication skills in English and potentially another language. #J-18808-Ljbffr M&T Bank

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Vacancy posted 3 days ago

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