Territory Account Manager

Job Title

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Technical Acumen

Possesses a broad understanding of F5 solutions and how to go about selling them to customers, maintaining productive and lasting relationships. Gives formal proposals and presentations, presents to all levels of the organization including executives, negotiates, coordinates complex decision making processes, overcomes objectives to closure, and closes sales professionally and effectively.

Critical Reasoning

Exercises sound judgment based on an ability to incorporate experience, data, priorities, and stakeholder needs, and evaluate potential constraints to arrive at the most beneficial path forward. Consistently exhibits the ability to navigate situations with thought, purpose, and sensibility after adequately contemplating various available courses of action, balancing the trade-offs between immediate and long-term needs. Recognizes that while the effect of a single fix may not always be terribly significant, the accumulative effect over time makes each decision extremely valuable.

Initiative & Adaptability

Does more than is required or expected, not because someone requested it but because it will improve or enhance a product and/or avoid problems. Plans for upcoming problems or opportunities and takes actions accordingly. Applies original thinking to improve processes, methods, systems, or services. Deals well with ambiguities, focusing on evaluating a situation, identifying what is and is not a priority, and moving toward the most logical outcome. Partnership Recognizes collaboration fosters the most effective exchange of ideas and talent, facilitating open dialogues with a wide variety of contributors and stakeholders, building partnerships, leveraging skillsets, and sharing knowledge to achieve a common goal. Creates alignment through mutual accountability, transparent communications, and the application of change management principles.

Communication and Collaboration

Conveys information, vision, and strategy in an accurate and timely manner, adjusting to ensure understanding based on the audience. Actively listens; seeks to understand rather than respond. Proactively solicits and values diverse perspectives, ideas, and opinions. Career progression is based upon individual aptitude and business need. F5ers build foundational knowledge through coaching, mentorship, and opportunities to develop skills and experience, such as project work and cross-functional partnerships.

Responsibilities

1. Assists in customer engagements, helping to gather information on leads, assisting with customer communications, and gaining knowledge on F5 accounts and solutions. 2. Collaborates with senior territory account managers to carry out processes related to managing current accounts, identifying potential new accounts, maintaining account plans, and closing deals. 3. Follows standard practices when communicating with customers, creating presentation materials, conducting research to inform decisions regarding accounts, and forecasting sales. 4. Prepares findings and insights for colleagues, immediate managers, project leaders, and others in the territory account team/group.

Attributes

-Works on assignments and problems of limited scope, requiring judgment and initiative, using standard procedures under close supervision. – Receives general instruction on work and guidance from account management peers and more experienced colleagues. – Impact primarily extends to own team. – Have some experience with communication skills and presenting information. Begin to interface and communicate with customers. – Builds knowledge around F5 products and services and learns how they can be provided as customer solutions.

The job description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting View email address on click.appcast.io.