Customer Service Assistant

Job Summary We are seeking a friendly and dependable Customer Service Assistant to support daily customer interactions, answer questions, and help provide a positive customer experience. This entry-level opportunity is ideal for someone who enjoys working with people, learning new skills, and developing strong communication and customer service abilities in a supportive team environment. Responsibilities Welcome customers and provide friendly, professional assistance. Assist customers with questions about products and services. Listen to customer needs and provide helpful information. Help identify appropriate products or solutions based on customer needs. Support customer follow-ups and routine service requests. Assist with customer satisfaction and engagement activities. Communicate promotional information clearly and professionally. Help maintain organized customer information and interaction records. Share customer questions and feedback with appropriate team members. Support customer outreach and acquisition initiatives. Assist team members with daily customer service activities. Help create a welcoming and positive customer experience. Participate in ongoing training and professional development. Qualifications High school diploma or equivalent required. Strong communication and interpersonal skills. Friendly, positive, and customer-focused attitude. Comfortable interacting with customers in person. Strong listening and problem-solving abilities. Good organizational and multitasking skills. Positive attitude and willingness to learn. Reliable, adaptable, and self-motivated. Ability to work independently and as part of a team. Previous customer service, sales, retail, hospitality, or similar experience is a plus but not required. Benefits Paid training Career advancement opportunities Professional development programs Supportive team environment Hands-on customer service experience Performance-based growth opportunities Ongoing mentorship and coaching #J-18808-Ljbffr