Personal Trainer - Deer Park

Job Description

Job Description

JOB DESCRIPTION for Lift RF New York, LLC

Title: Personal Trainer

Department: Fitness

The following outlines the responsibilities and expectations for the position of Personal Trainer (PT) . Actual duties may vary based on club needs. Retro Fitness – Lift RF New York, LLC reserves the right to modify, add, or remove responsibilities at any time based on business requirements, with or without notice and at the company’s sole discretion.

GENERAL POSITION DESCRIPTION

The Personal Trainer (PT) is responsible for delivering an exceptional fitness experience to all members of Retro Fitness – Lift RF New York, LLC. This includes providing expert guidance, motivation, and ongoing support to help members reach their health and fitness goals. The PT is expected to consistently promote, implement, and adhere to the programs, products, policies, and procedures of the Fitness Department and the broader Retro Fitness brand.

Key Duties:

• Always prioritize member safety, well-being, and success.
• Deliver outstanding customer service with every interaction.
• Design and lead individualized one-on-one fitness sessions aligned with each client’s goals.
• Attend all required staff training, team meetings, and development sessions.
• Learn and perform fitness assessments and new member orientations as needed.
• Proactively enhance your expertise through continuing education and certifications.
• Accurately track client sessions, including supplement usage where applicable.
• Uphold and enforce all Retro Fitness – Lift RF New York, LLC policies, procedures, and club rules.
• Manage your daily schedule to complete appointments, tasks, and duties efficiently and on time.
• Coach members using the Four Pillars of Fitness :
  • Nutrition
  • Movement
  • Supplementation
  • Professional Guidance
• Leverage supplement nutrition tools to drive measurable results and maintain client accountability.
• Consistently represent a healthy lifestyle and professional image as a fitness leader.
• Maintain a working knowledge of club operations, systems, and protocols.
• Actively participate in daily “Team Clean” duties and promote a clean, welcoming club environment.
• Promote and utilize only company-approved supplements and nutrition solutions with clients.

Minimum Skills / Personal Trait Requirements

• Outgoing, friendly, and helpful demeanor with a passion for people and fitness
• Strong communication and customer service skills
• Proficient in basic computer functions and Microsoft Office
• Capable of physical activity including lifting 45+ lbs., spotting clients, squatting, bending, reaching, prolonged standing, and walking
• Able to work in a fast-paced, high-energy team environment

FITNESS DEPARTMENT POLICIES, PROCEDURES & EXPECTATIONS

Purpose

These guidelines define expectations for all Personal Trainers (PTs) at Retro Fitness – Lift RF New York, LLC . They exist to ensure consistent performance, professional integrity, and exceptional service. All PTs are expected to follow these standards to remain in good standing with the company and to deliver measurable member results.

PT COMPENSATION & OPERATING PROCEDURES

PT Compensation – Hourly Rates

PT’s

Hourly Rate

Hourly Rate for In-Club Events: 

Min. Wage

New Trainer Starter Hours

$17.00

Starter Hour Limit

Max 30 hours in first 30 days

*Starter-hours purpose:
To help new trainers build confidence, learn our systems, and complete initial onboarding before moving fully to session-based compensation.

Procedures:

Minimum Monthly Performance Criteria

After the initial 90 days of employment, all PTs are expected to meet the following minimum monthly performance thresholds:

• $3,000 in personal training sales (includes recurring EFT revenue)
• $300 in personal supplement sales
• 50 session service hours

Failure to meet these standards will result in coaching from the Club Manager (CM) and/or Regional PT Director (RPTD). Continued underperformance may lead to disciplinary action, including termination.

Certification Requirements

• CPR/AED certification is required and must be kept current
• Must hold  one primary NCCA-accredited personal training certification from an approved provider:
  (ACTION, ACE, AFAA, ACSM, Cooper Institute, IFPA, ISSA, NASM, NCCPT, NCSF, NESTA, NETA, NFPT, NSCA, PTA Global, or WITS)
  A relevant Bachelor’s degree may also meet this requirement
• Attendance at the PT New Hire Course within the first 30 days is mandatory

Attendance & Punctuality Expectations

• Be present, in uniform, and ready to greet each scheduled client at their appointment time
• PTs must not cancel or reschedule clients or Welcome Workout appointments unless in an emergency—with advanced notice given to the CM
• Dress code: Retro Fitness red shirt, black athletic pants/shorts (no large logos/stripes), and athletic shoes
• Update your scheduler (Data Trak) at least two weeks in advance each Monday morning while clocked in
• Review your daily calendar with your FM at the beginning of each shift
• Accurately clock in/out for every shift and scheduled fitness service hour
• All paid work must be documented in the scheduling system; off-the-clock work is prohibited
• Requests for schedule changes or time off must be submitted four weeks in advance using the Retro Fitness PTO form and are subject to approval
• Maintain current and accurate client programming records while on duty

Service Requirements

• PTs may not provide training services outside of Retro Fitness or to non-members
• Promotion or sale of non-Retro Fitness supplements is prohibited and will result in termination
• Only funded sessions may be serviced; all completed sessions must be redeemed in Data Trak
• No-Show / Late Cancel Policy:
  • PTs may redeem only one unsigned No-Show or Late Cancel per week
  • Repeated no-shows/late cancels must be reported to the CM, who will follow up with the client
• PTs must follow all directions from Club Management (CM and ACM) and Corporate Leadership; failure to comply may lead to disciplinary action

• Personal Trainers will be placed into a compensation tier at the start of each quarter.
  Tier placement is based on the total client revenue serviced during the previous quarter.
• At the end of the quarter, if revenue exceeds the assigned tier, a true-up adjustment will be paid and the PT will move to the new tier for the next quarter.

*Amount of

Session %

Low

High

Clients Collected

30%

$ -

$ 1,999.00

PT payment in

35%

$ 2,000.00

$ 3,499.00

Month

40%

$ 3,500.00

$ 4,999.00

45%

$ 5,000.00

$ 6,499.00

50%

$ 6,500.00

$ 7,999.00

55%

$ 8,000.00

$ 9,499.00

60%

$ 9,500.00

$ 99,999.00

• All compensation for clocked-in hourly work and sessions serviced will be paid bi-weekly according to the company’s standard payroll schedule.
• All Commission (if earned) will be calculated monthly and paid with the second paycheck of the following month , in line with Retro Fitness – Lift RF New York, LLC payroll practices.

Personal Training Commissions:

• 10% commission on DotFIT Supplement sales

Service Hour Description (Clocked-In Hours)

Personal Trainers will be compensated at the applicable minimum wage for the following activities:

• Prospecting: phone work, floor engagement, community outreach, body comp tables, etc.
• “Team Clean” participation
• One-on-one or team staff meetings
• Front desk support (phones, check-ins, payments, etc.)
• Member seminars and educational workshops
• In-club training sessions and company-led meetings
• Supplement table demos and event participation

Hours of Work and Pay

• All PTs are paid no less than Texas State or city-specific minimum wage for all clocked-in, non-session work
• All session pay, override bonuses, and commissions are governed by the current PT Compensation Table

Approved Organizations Include:
ACTION, ACE, AFAA, ACSM, Cooper Institute, IFPA, ISSA, NASM, NCCPT, NCSF, NESTA, NETA, NFPT, NSCA, PTA Global, or

Bonuses and commissions will be paid by the 2nd paycheck of the following month, consistent with the Company’s normal payroll  practices .  Bonuses are a form of payment administered solely at the Company’s discretion.  You must remain employed by the Company and be in good standing on the date of bonus payment for any bonus to be earned.