Business Analyst
Hallmark Global Solutions Ltd
Job Title: Business Analyst
Location: Chicago IL (Onsite for 5 days) Visa- OPT, EADs, USC, TN and L2
Job Description:
Location: Chicago IL (Onsite for 5 days) Visa- OPT, EADs, USC, TN and L2
Job Description:
- Team-player who approaches challenges with curiosity, passion, and attention to detail, to champion the customer experience
- 8+ years of business analytics and/or product owner related experience
- eCommerce / digital retail experience - mobile app (both iOS and Android) / mobile Web / desktop
- eCommerce Ordering experience is ideal but not required
- B2C experience is ideal but not required
- Experience with SCRUM and Agile practices, leveraging either ADO or JIRA
- Experience with Analytics (e.g. Adobe) and customer feedback tools (e.g. Medallia)
- Ability to understand business requirements (sometimes technical requirements) and translate into user stories i.e., incremental pieces of work our engineers can deliver on in sprint
- Technical background/proficiency: High level knowledge of APIs / micro services and ability to understand contracts (i.e., requests / responses)
- Advise clients on requirements for the organization and translate those to programmers and developers.
- Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
- Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.
- Advise clients regarding the nature of the information processing or computation needs.
- Advise management on current system principles and necessary updates and recommendations.
- Supervise the expansion or modification of system to serve new purposes or improve workflow.
- Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.
- Train staff and users to work with computer systems and programs.
- Verbal and written communication skills, problem solving skills, attention to detail, and interpersonal skills.
- Strong ability to work independently and manage one's time.
- Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
- Strong knowledge of design techniques and principles involved in production of drawings and models.
- Strong knowledge of computer software, such as Visual Basic, Java, SQL, etc.
- Bachelor's degree in a technical field such as computer science, computer engineering or related field required.
- MBA or other related advanced degree preferred.
- 8-10 years' experience required
Vacancy posted 12 hours ago
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