District Manager-203700
$80k - $90kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics. Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance. Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district. Oversees execution of corporate initiatives and drives Extended Stay University training course compliance. Exhibits thorough knowledge and ability to train on company standards and hotel operations. Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s). Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department. Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility. Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards. OTHER DUTIES Ensures the properties comply with company policies and applicable laws. Spends 70% of time at hotels conducting site visits, property audits and providing coaching. Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings. Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner. BENEFITS Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
$80,000-$90,000 Annually
POSITION PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics. Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance. Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district. Oversees execution of corporate initiatives and drives Extended Stay University training course compliance. Exhibits thorough knowledge and ability to train on company standards and hotel operations. Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s). Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department. Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility. Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards. OTHER DUTIES Ensures the properties comply with company policies and applicable laws. Spends 70% of time at hotels conducting site visits, property audits and providing coaching. Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings. Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner. BENEFITS Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
- Thorough knowledge of the market, competition, demand generators and new supply for each property within the district
- Read and comprehend complex instructions and electronic learning systems. Solid English skills regarding reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors.
- Ability to organize multiple projects, manage and prioritize multiple tasks and meet deadlines.
- Well-developed planning and organizational skills.
- Strong leadership skills to oversee multiple properties.
- Basic knowledge of computers and software including the ability to use e-mail, word processing, and spreadsheet software
- Must possess analytical ability and skills
- While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle or feel objects, tools, or controls and talk, hear, or smell. Frequently required to reach with hands and arms. The associate is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
- The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- The associate is frequently required to travel within the local community. Travel throughout the district is required, which may necessitate air travel and overnight stays.
- While performing this job, the associate frequently works in outside weather conditions and is exposed to wet and/or humid conditions. The associate occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- The noise level in the work environment is usually moderate.
- Requires a minimum of four years hospitality management experience.
- Two years of multi-property level hotel experience required.
- Must have a valid driver's license and successfully pass a motor vehicle check.
- 4-year degree highly preferred
$80,000-$90,000 Annually
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the District Manager-203700 in Belmont, NC vacancy
- District Manager Overview The District Manager is responsible for building and coaching an empowered, committed high performing team to achieve results and drive Jackson Hewitt strategies by providing the most amazing service to our clients and achieving operating excellence...SuggestedFor contractorsWork at officeLocal areaAll shiftsFlexible hoursShift workNight shift
- ...within a designated geographic territory to cultivate new business opportunities and drive strategic discussions around Human Capital Management (HCM) initiatives for companies with 50 -- 999 employees. You will manage complete sales cycles, sell ADP's suite of solutions (4...SuggestedFlexible hours
- ...Job Description Job Description District Manager About The Salty The Salty Donut is a chef‑driven, craft donut and coffee shop built on creativity, quality, and unforgettable guest experiences.” We make everything in‑house, use only the best ingredients, and...SuggestedLocal areaWork from home
The Salty Donut
Charlotte, NC3 days ago $60k - $80k
...Job Description Job Description Position Title: District Manager Reports To: VP of OPS Overview: Keeping America running is a big deal, and we’re proud to be Movin’ and Shakin’ to fuel the day. Join us. We’re Brewin” Happy every day! Everyday Coffee Company...SuggestedFull timeWork at officeLocal areaRemote workNight shiftEveryday Coffee Co.
Charlotte, NC23 days ago- ...Job Description Job Description POSITION DESCRIPTION AND KEY MEASURES POSITION PURPOSE AND EXPECTATION: The District Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through...SuggestedDay shift
Lovisa
Charlotte, NC10 days ago - ...areas. Join our passionate team and help shape the future of the beverage industry!`Job Description:This position is responsible for managing, coaching, developing, and motivating Sales Representative teams, implementing sales plans, achieving company and/or supplier...Full timeWork experience placement
- ...nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders... ..., and develop customer relations and service management. The District Service Manager will oversee multiple routes and manage growth...Weekly pay
ImageFIRST Healthcare Laundry Specialists
Charlotte, NC12 days ago $107.9k - $195.05k
...community. Our Mission, Vision, and Values guide the way we do business.Leidos Engineering currently has an opportunity for a District Growth Manager to support various clients within our Power Delivery Solutions and Technology, and Digital Transformation Solutions...Full timeLocal areaRemote workHome office- ...field-based and will require travel throughout the Atlantic Coast District Territory. Candidates should reside within a reasonable... ...hired at a level commensurate with experience. The District Manager, Eye Care Surgical (Xen) responsible for leading a team to promote...Temporary workLocal areaNight shift
AbbVie
Charlotte, NC22 days ago $105k - $115k
...Position Title: DISTRICT MANAGER-CHARLOTTE, NC Pay Grade: 16 Reports To: Vice President of Operations Salary: $105,000/Yr-$115,000/Yr Other Forms of Compensation: Bonus Eligible Flik Independent School Dining has been leading the way in transforming...Contract workTemporary workWork at officeLocal areaRemote workFlexible hoursCompass Group
Charlotte, NC16 days ago- ...Summary: A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-8 Dunkin’ Donuts® and/or Dunkin’ Donuts/Baskin Robbins ® combo restaurants, including recruiting, hiring, onboarding, training, management development, managing...Full timeSeasonal workWorldwide
Dunkin'
Charlotte, NCmore than 2 months ago $55k
...Job Description Job Description District Operations Manager – Doorstep Trash Collection (Nights & Weekends)About CCSCommunity Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartment communities. Each night, our team...Work at officeLocal areaFlexible hoursShift workNight shiftWeekend workCommunity Concierge Services
Charlotte, NC19 days ago$55k
...Job Description Job Description District Operations Manager – Doorstep Trash Collection (Nights & Weekends)Location: Charlotte, NCWho We AreCommunity Concierge Services (CCS) delivers doorstep trash and recycling pickup to apartment communities coast to coast. Every...Work at officeLocal areaShift workNight shiftWeekend workAfternoon shiftCommunity Concierge Services
Pineville, NC19 days ago- The District Manager oversees the operations, performance, and leadership of all retail stores within an assigned district, reporting directly to the Vice President of Store Operations. This role is responsible for driving sales, maximizing profitability, ensuring operational...Seasonal workLocal areaHome officeFlexible hoursShift work
$85k - $110k
Overview Store Operations - Charlotte, North Carolina The Torrid District Manager role is based in Charlotte, NC, and oversees stores in GA, NC, SC, and TN. At Torrid we are committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue,...Immediate startFlexible hours$60k - $80k
Role Description The District Manager is a full-time, hybrid role, with a blend of on-site market and store visits and some work-from-home flexibility. This role supports multiple Dunkin’ kiosk locations, ensuring operational excellence, brand consistency, and outstanding...Full timeWork at officeWork from homeNight shift$120k - $130k
The District Manager holding this position is responsible for planning, providing and leading overall direction in a geographic region, with a specific focus on Facility Services. This manager will work closely with Regional and Market Operations leaders to ensure that...$141.5k - $151.5k
We are hiring immediately for a District Manager position. Location: Pryor Creek, OK Schedule: Monday - Friday Pay Range: $ 141,500.00 -151,500.00 Bonus Eligible Job Summary Working as a District Manager supporting the Compass @ Client Data Center portfolio, you are responsible...Full timeContract workPart timeLocal areaImmediate startRemote workMonday to FridayFlexible hours$85k
.... Headquartered in sunny Ladera Ranch, CA, we own, operate, or manage 460+ properties across 35 U.S. states and Washington, D.C., and... ...providing an exceptional customer experience. Job Description for a District Manager Accountable for all district store activities and...Hourly payMonday to Friday$100k - $116k
...your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program! As a District Manager , you’re passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride...RelocationMonday to FridayWeekend work- Are You Ready to embrace Servant Leadership as a Assistant District Manager?We are currently seeking an experienced and energetic Assistant District Manager with strong leadership qualities to oversee our Waste Connections hauling company located in Charlotte, NC. As Assistant...Full timeTemporary workLocal areaRelocationFlexible hours
$80k - $130k
...District Personal Training ManagerHere we GROW again, and so can you! Isn't it time to learn how to challenge your greatest potential... ...company to work for.Responsibilities: 6-8 LocationsHire, develop and manage performance of qualified PT, MIT, PTM and Assistant PT Managers...Monday to ThursdayCrunch Fitness
Charlotte, NC22 hours ago- ...? No problem! If you have a passion for customer service, leadership, and excellence, you may be a good fit for our Associate District Manager Trainee (ADM) program. NAPA's ADM program offers 12-months of hands-on experience in NAPA retail, distribution, and district operations...Full timeTraineeshipWork at officeRelocation
NAPA
Charlotte, NC2 days ago $55k - $60k
...Job Description Job Description About Company: Please visit our website below: -we-are-and-what-we-do/ Job Title: District Office Manager The District Office Manager will provide regional financial oversite and operational support to multiple locals ( or...Full timeCasual workWork at officeLocal areaAfternoon shiftSouthern Regional Council of Carpenters
Charlotte, NC10 days ago- ...Aerospace Business Development Manager Job Title: Aerospace Business Development Manager Reports To: Senior Vice President - Commercial Location: Mooresville, NC Travel: At least 50% domestic and international travel required Salary: Competitive Salary...Contract workWork at office
SHD Composite Materials Inc
Lowell, NC2 days ago $44k - $80k
...Account Manager, Small Business Unit Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic...Work at officeLocal areaRelation Insurance Inc
Belmont, NC4 days ago- ...Account Manager Locations: Southern CA, North Carolina, Maryland, Delaware, New Jersey, New York, Pennsylvania, Virginia, Washington DC Permanent/ Full time role Our client is a leader in next generation live cell sorting and recovery solutions. Our Cyto R1 product...Permanent employmentFull timeWork experience placementFlexible hours
Aequor Inc
Belmont, NC3 days ago $80k - $130k
...APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!BASIC PURPOSEThe Area Business Development Manager will be responsible for prospecting and closing new account business within assigned Area. Focus will be on accounts signed up...Minimum wageFull timeTemporary workWork experience placementWork at officeLocal areaHome officeNight shift$103.6k - $166.75k
...Account Manager The Account Manager is responsible for managing, maintaining, and growing an established customer portfolio across Virginia and portions of West Virginia and North Carolina for Sealed Air's Cryovac packaging and equipment solutions. This role focuses...Work at officeLocal areaSealed Air Corporation
Belmont, NC13 hours ago- ...optimization of existing network. As a member of the Global Real Estate team, you will be instrumental in supporting these goals through managing third party firms, projects and process. You will be contributing insights to aid decision-making and improving processes to help...Work experience placementLocal areaRelocation
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to District Manager-203700. Be the first to apply!
