District Manager-203700
$80k - $90kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics. Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance. Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district. Oversees execution of corporate initiatives and drives Extended Stay University training course compliance. Exhibits thorough knowledge and ability to train on company standards and hotel operations. Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s). Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department. Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility. Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards. OTHER DUTIES Ensures the properties comply with company policies and applicable laws. Spends 70% of time at hotels conducting site visits, property audits and providing coaching. Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings. Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner. BENEFITS Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
$80,000-$90,000 Annually
POSITION PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum financial performance and continual improvement in the Key Performance Indicators including, but not limited to profitability, reputation management and guest/associate satisfaction while ensuring compliance to company policies and procedures. Responsible for the consistent overall application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and associates through key metrics. Maximizes revenues and controls expenses to meet or exceed budgeted EBITDA for the district. Provides oversight of other revenue areas including in-house rate reviews, rate compliance, labor standard management, room management, cash management, collections, timely receiving of purchase orders for good and service and energy management policy compliance. Actively participates in the Revenue Triangle and drafting of SMART action plans while working with hotel General Managers to drive desired results. Participates in sales site tours when needed, including assisting high volume producing accounts. Responsible for assisting in driving sales efforts at each hotel including meeting sales lead quotas and under-performing areas. Periodically participates in a sales call to the top 10 revenue generating accounts in the district. Oversees execution of corporate initiatives and drives Extended Stay University training course compliance. Exhibits thorough knowledge and ability to train on company standards and hotel operations. Takes the lead in monitoring Guest Service results for the district and provides coaching and action planning as needed to improve NPS in under-performing areas. Resolves escalated guest service issues while actively addressing underlying root cause(s). Conducts ongoing management of people resources to include recruiting, mentoring, training, coaching/counseling, development, performance improvement plans, annual reviews/merit, performance evaluations, disciplinary documentation and conducts terminations with guidance from HR department. Assists each General Manager with promotion of retention programs, turnover reduction strategies to maintain high morale and a professional work environment. Leads by example and exemplifies accessibility. Conducts site visits to properties to inspect for compliance in the following areas: safety, health, security, risk prevention, loss prevention, room inspections, curb appeal and overall brand standards. OTHER DUTIES Ensures the properties comply with company policies and applicable laws. Spends 70% of time at hotels conducting site visits, property audits and providing coaching. Actively reviews and monitors social media websites to ensure timely and appropriate responses to postings. Ensures the Customer Care database is properly maintained for each hotel and that all complaints are addressed in an effective and timely manner. BENEFITS Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
- Thorough knowledge of the market, competition, demand generators and new supply for each property within the district
- Read and comprehend complex instructions and electronic learning systems. Solid English skills regarding reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors.
- Ability to organize multiple projects, manage and prioritize multiple tasks and meet deadlines.
- Well-developed planning and organizational skills.
- Strong leadership skills to oversee multiple properties.
- Basic knowledge of computers and software including the ability to use e-mail, word processing, and spreadsheet software
- Must possess analytical ability and skills
- While performing the duties of this job, the associate is regularly required to stand, walk, use hands to finger, handle or feel objects, tools, or controls and talk, hear, or smell. Frequently required to reach with hands and arms. The associate is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
- The associate must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- The associate is frequently required to travel within the local community. Travel throughout the district is required, which may necessitate air travel and overnight stays.
- While performing this job, the associate frequently works in outside weather conditions and is exposed to wet and/or humid conditions. The associate occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- The noise level in the work environment is usually moderate.
- Requires a minimum of four years hospitality management experience.
- Two years of multi-property level hotel experience required.
- Must have a valid driver's license and successfully pass a motor vehicle check.
- 4-year degree highly preferred
$80,000-$90,000 Annually
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the District Manager-203700 in Lowell, NC vacancy
$80k - $90k
...Description POSITION PURPOSE AND SUMMARY Directs the General Managers of multiple properties to achieve optimum financial performance... ...overall application of company standards within their district. MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment...SuggestedMinimum wageTemporary workLocal areaFlexible hoursNight shiftESA Management, LLC
Belmont, NC7 days ago$23.19 - $30.15 per hour
...authority when reviewing and approving applications and use product knowledge in offering loan solutions that meet customer needs. Manage the retention and maintenance of existing accounts, including lending and collecting, to achieve branch sales and delinquency...SuggestedFull timeWork at officeLocal areaFlexible hoursMariner Finance
Gastonia, NC12 hours ago- ...for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy...SuggestedWork at officeLocal areaImmediate startShift workWeekend workAfternoon shift
Ross Stores, Inc.
Gastonia, NC2 days ago $75k - $85k
...competitive compensation, and opportunity for advancement will help you thrive in your career. When you join our team as a Regional Manager , you will have the opportunity to give back to communities and positively affect patients’ lives. Salary and Incentives Salary: $7...SuggestedWork at officeLocal areaRelocationRelocation package3 days per weekAspen Dental
Gastonia, NC2 days ago- **Regional Manager**, you will have the opportunity to give back to communities and positively affect patients’ lives. At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO)...SuggestedWork at office3 days per week
ASPEN DENTAL GROUP, PC
Gastonia, NC21 hours ago - ...contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity Employer,...Full timeLocal area
Woodforest National Bank
Gastonia, NC21 hours ago - ...we serve. By joining Woodforest you will become a part ofone ofthe largest employee-owned banks in the country! The Retail Branch Manager I is responsible for the growth of consumer and business customer relationships, community engagement, and instore partner...Full timeLocal areaFlexible hours
Woodforest National Bank
Gastonia, NC14 hours ago - ...practice operations that drive growth, progress, and achieve goals. Responsible for the following: financial performance, revenue cycle management, employee recruitment and retention, patient experience, employee and provider engagement, service recovery, quality of care,...
- District Manager Overview The District Manager is responsible for building and coaching an empowered, committed high performing team to achieve results and drive Jackson Hewitt strategies by providing the most amazing service to our clients and achieving operating excellence...For contractorsWork at officeLocal areaAll shiftsFlexible hoursShift workNight shift
$43k - $49k
The District Supervisor, Patient Access Coordination oversees district-level access operations across a defined geographic area. This leader... ...a best-in-class patient experience. Supporting the Regional Manager, Patient Access Coordination, this role drives operational...Full timeLocal area- Area Supervisor Primary Location: North Carolina-Gaston-Gastonia-Gastonia NC Work Locations: Gastonia NC 3016 E Franklin Blvd Gastonia 28056 Job: Area Supervisor Schedule: Regular Standard Job Type: Full-time Ross StoresFull time
$75k - $85k
Aspen Dental seeks a Regional Manager in Gastonia, North Carolina. In this role, you will oversee operations for a group of practices, driving growth and ensuring effective management. Qualified candidates should have management experience in retail or healthcare, along...Relocation package- Retail Branch Manager I Location: North Carolina - Gastonia. Full-time. Key Responsibilities Achieve branch sales and revenue goals by identifying, marketing, and recommending banking products and services beneficial to the customer. Maintain the Woodforest culture...Full timeFlexible hours
- ...Aerospace Business Development Manager Job Title: Aerospace Business Development Manager Reports To: Senior Vice President - Commercial Location: Mooresville, NC Travel: At least 50% domestic and international travel required Salary: Competitive Salary...Contract workWork at office
SHD Composite Materials Inc
Gastonia, NC3 days ago - A leading mobility solutions provider is hiring for their Management Training Program in Gastonia, North Carolina. Start your career with immediate openings where you will learn business operations, sales, and customer service while being mentored in a hands-on environment...Immediate start
- Rycon Construction is an employee-owned company (ESOP) that provides construction management, general contracting, design-build, and program management services nationwide. An ENR Top 400 Contractor, ENR Top 100 Green Contractor, and BD+C Top 150 Contractor with nine offices...For contractorsFor subcontractorWork at office
$44k - $80k
...Account Manager, Small Business Unit Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic...Work at officeLocal areaRelation Insurance Inc
Belmont, NC4 days ago- ...Account Manager Locations: Southern CA, North Carolina, Maryland, Delaware, New Jersey, New York, Pennsylvania, Virginia, Washington DC Permanent/ Full time role Our client is a leader in next generation live cell sorting and recovery solutions. Our Cyto R1 product...Permanent employmentFull timeWork experience placementFlexible hours
Aequor Inc
Belmont, NC3 days ago - ...as part of the larger Sonepar group, we can offer exciting opportunities to grow your career. About the Role An Industrial Account Manager is responsible for generating income through product sales and services, creating and maintaining positive customer relationships,...Full timeTemporary workFor contractorsWork at officeLocal area
Sonepar Canada, Inc.
Gastonia, NC4 days ago $103.6k - $166.75k
...Account Manager The Account Manager is responsible for managing, maintaining, and growing an established customer portfolio across Virginia and portions of West Virginia and North Carolina for Sealed Air's Cryovac packaging and equipment solutions. This role focuses...Work at officeLocal areaSealed Air Corporation
Belmont, NC12 hours ago- ...relocation option is available for this position. The right candidate currently resides within the stated region.The MANN+HUMMEL District Sales Manager is responsible for sales of WIX FILTER and MANN FILTER products by providing sales leadership and account development...Work at officeRemote workWorldwideRelocationVisa sponsorshipNight shift
- ...collaborate with leadership to deliver results in assigned department. Assist team members in other areas as directed by supervisor or management Qualifications Passion for superior service and helping others Cheerful and positive attitude Consistent and reliable Work a...Seasonal workWork at officeFlexible hours
- ...’re looking for a career where your passion meets purpose, we want YOU on our team!Benefits:Growth Opportunities over 90% of our management team started as an entry level team member!PTO for all employees401K Retirement Fund (Employer match up to 4%!)Health Insurance Options...Full timeTemporary workLocal area
- ...Job Summary: An Automotive Sales Manager is primarily responsible for supervising and motivating salespeople, as well as promoting and encouraging strategies to sell cars and other vehicles. They also perform typical manager duties, such as organizing schedules, training...Full timeLocal areaFlexible hours
Courage Kia
Gastonia, NC21 hours ago - ..., and material handling systems are running efficiently. They also coordinate with the Day Shift Shredder Supervisor, the Facility Manager, and other supervisors on ordering parts, maintenance scheduling, and other maintenance needs. Safety is at the core of who we are,...Weekly payDay shift
$14 - $14.5 per hour
...Ensures compliance with recycling and, where applicable, hazardous waste programs Communicates accurately and effectively with management and associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shiftTJX
Gastonia, NC3 days ago- ...find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may...
Home Depot
Gastonia, NC2 days ago - ...certified pit crews offer drivers an exceptional experience, delivered with speed and precision. Position Overview The Center Manager is responsible for the successful operation and profitability of a Grease Monkey center using customer and employee relations...Local areaImmediate startFlexible hoursShift work
GREASE MONKEY
Gastonia, NC3 days ago $7.25 per hour
...Job Description Job Description Wingstop General Manager Job Posting: Wingstop General Manager – Leading Operational Success Position: General Manager Company: Sizzling Platter LLC Location: Gastonia , NC Job Type: Full-Time FLSA Classification...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftDay shiftWingstop - Sizzling Platter
Gastonia, NC26 days ago- Job Description Job Description Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as ...Hourly payFull timePart timeCasual workLocal areaShift work
Firehouse Subs - NC SC
Gastonia, NC7 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to District Manager-203700. Be the first to apply!
