Service Advisor - Sublimity
POWER Auto Group
Automotive Service Technician
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Why choose us? *Flexible Schedules * Medical * Dental * Vision * 401k * Paid Time Off* Power Auto Group Family-Owned Business SUBLIMITY SALEM ALBANY CORVALLIS Join our team today! Power Auto Group is an Equal Opportunity Employer. Job Type: Full-time
POWER Auto GroupVacancy posted 2 days ago
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