Registered Wealth Management Client Associate
Bank of America ATM
Overview
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. This role supports Financial Advisors by providing client service support and ensuring operational excellence.
Responsibilities
- Provide excellent client service, educating clients on bank services and offerings.
- Ensure timeliness, accuracy, and completeness of client materials; follow up on all client and FA requests.
- Assist in aligning practices with bank policies and procedures to support operational excellence and manage risk.
- Identify, deepen, and maintain client relationships by highlighting bank offerings and promoting incorporation of banking into day‑to‑day practices.
- Support day‑to‑day team activities, covering roles during absences or seasonal increases, while leading with a client‑first mindset.
Required Qualifications
- Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (63 and 65 accepted in lieu of 66). If these licenses are not currently held, they must be obtained within a specified timeframe if being hired into a registered job code.
- Possesses advanced industry knowledge and an understanding of investment products.
- Is enthusiastic, highly motivated, self‑starter with a strong work ethic and an intense focus on results.
- Demonstrates a client‑centric mindset, always acting in the best interest of the client.
- Has the ability to learn and adapt to new information and technology platforms.
Desired Qualifications
- Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
- Comfortable operating in a fast‑paced environment with changing and evolving responsibilities.
- Detail oriented.
- Demonstrates a commitment to continuous learning and professional growth.
- Exhibits sound judgment and discretion when handling sensitive information.
- Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
- Demonstrates professional verbal and written communication skills.
Skills
- Account Management
- Client Management
- Customer and Client Focus
- Issue Management
- Oral Communications
- Business Development
- Client Solutions
- Advisory Pipeline Management
- Prioritization
- Administrative Services
- Emotional Intelligence
- Referral Identification
- Written Communications
Education Requirements
Minimum: High School Diploma / GED / Secondary School or equivalent.
Additional Information
Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy. The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC; FINRA.
Shift: 1st shift (United States of America)
Hours per week: 37.5
Privacy Statement:
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