Parts Specialist

Job TitlePRIMARY RESPONSIBILITIES:Greets customers and takes orders in person and over the phoneDetermines replacement part required, according to inspection of old part, customer request, or customer description of malfunctionCompletes sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receiptsUtilizes both catalog and on-line resources to secure necessary parts to meet customer needsMaintains parts inventory by verifying supplies and placing orders when order-points are reachedStocks items by unpacking and placing items into bins and on shelvesExecutes freight claims for damaged goodsReceives returned items by inspecting them and then returning paymentsAssists with shipping and receiving, when neededKNOWLEDGE, EDUCATION AND/OR EXPERIENCE:Requires a high school diploma or general education diploma (GED)Valid driver's licensePrevious parts or automotive industry experience preferredOne to two years of counter experience preferredForklift experience a plusSKILLS:Excellent communication skillsExcellent phone skillsABILITIES:The ability to multi-taskBENEFITS:Competitive compensationHealth, dental, and vision insuranceHSA with company matching401(k) with company contributionCompany-paid life and short-term disability insuranceLong-term disability insuranceHoliday pay and PTO