Administrative Assistant II - IDD

Administrative Assistant II - IDD

Cost Center: 8600/Provider Based Care Management

FLSA Status: Non-Exempt

Posting Salary Range: $41,496 - $52,700

Office Location: Must reside within North Carolina and will be required to report weekly to the Greenville, NC or Wilson, NC office.

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We're Looking For

Trillium Health Resources has a career opening for an Administrative Assistant II to join our team! The Administrative Assistant II supports departmental operations through advanced administrative coordination, reporting, and operational support activities. The role supports and maintains workflows, prepares reports and materials, supports audits, and coordinates meetings and communications to support timely completion of departmental priorities and deliverables. The ideal candidate is dependable, organized, and detail-oriented, with a collaborative mindset and the ability to thrive as part of a team. They possess strong written and verbal communication skills, demonstrate excellent time management and organizational abilities, are comfortable working independently with minimal supervision, adapt quickly to changing priorities, and are proficient with technology and a variety of digital tools.

On a typical day, you might:

• Provides administrative support for departmental activities, projects and assignments.
• Prepare and review correspondence, reports, and presentation materials.
• Schedule and coordinate meetings, trainings, and events.
• Track departmental deliverables, deadlines, and performance metrics.
• Maintain and validate data using technology tools, systems, and tracking resources to support reporting accuracy and administrative processes.

Employee Benefits:

Trillium knows that work/life balance is essential. That's why we offer:

• Typical working hours: 8:30 am 5:00 pm; flexible work schedules available for some positions with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• High School Diploma/GED and one (1) year of clerical experience; OR
• Equivalent combination of education and experience.
• Must have a valid driver's license.
• Must reside within North Carolina and will be required to report weekly to the Greenville, NC or Wilson, NC office.
• Must be able to travel within catchment as required.

Deadline for Application: August 19, 2026 at 11:59 PM

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You'll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.