Office Manager On Site

Benefits:

• Employee discounts


• Health insurance


• Paid time off


• Profit sharing

Thank you for taking the time to consider our company for the next step in your career. Please read this entire job description before applying. Please include complete sentence responses to the questions that are asked when submitting your application.

Team First, Mission First

Relentless Initiative

Continuous Improvement

Embrace Accountability

If you share these core values you belong here! If not, we encourage you to continue your search elsewhere.

About us:

Cyclemax is a locally owned company founded in 1974. We sell Motorcycles, ATVs, Side by Sides, Dirt Bikes, Mowers, and Boats. We also sell parts and offer maintenance and repair services. Our E-Commerce team specializes in shipping parts to customers through our websites and our Amazon and eBay stores. We are continuing to grow our E-Commerce team to meet the demands of our online customers.

Schedule: Monday-Friday Day Shift Full time

Work Location: 100% On Site 

Benefits: 3 weeks paid vacation, Health Insurance, Employee discount 

The ideal candidate for this role will:

• Learn the Ecommerce Program’s history 


• Learn and understand the Ecommerce Program’s philosophy


• Understand and exemplify our core values in their attitude, actions, and decisions


• Learn and understand the support staff structure 


• Learn the customer profile and target market of the Ecommerce Program

The Philosophy of this Role:

• This is a “Working Leader” role. Success in this role will not come from individual production. The success of this leader will be measured by the team's achievement of its shared goals.


• The ideal candidate will possess a strong set of individual skills (especially computer skills as this business heavily relies on software and data management), a growth mindset, a positive attitude, and be self motivated and driven to succeed.


• In addition to the attributes listed above the ideal candidate must possess the following leadership skills in order to drive the team to achieve its goals.
  
  
  • Departmental and team coordination
  
  
  • Task and goal prioritization
  
  
  • Delegation and training
  
  
  • Followthrough and accountability
  
  
  • Process documentation and implementation 
  
  
  • Motivation, coaching, recognition, and team building
  
  

The duties for this position shall include but not be limited to:

Management, Team Development, and Assistance with Human Resources Processes

• Assists in the recruiting and hiring processes 


• Assists in the orientation of new employees 


• Assists in managing personnel files 


• Manages the departments scheduling and controls payroll expenses 


• Acts as a liaison between office staff and upper management 


• Consistently provides coaching and works on team development 


• Ensures goals are met and all members of the team are the right people in the right position.


• Follows corrective action and termination processes as needed 

Product Research, Development, Inventory Control, and Pricing 

• Directs research on the market and our competition 


• Directs the research of potential new products to add to our catalog


• Directs the development of new product listings 


• Directs the teams efforts relating to various areas of inventory control


• Provides pricing guidelines and manages the execution of price updates 


• Directs marketing efforts and conducts detailed market analysis

Customer Service

• Ensures that all customer communications are handled by the team according to our processes
  
  
  • Phone calls
  
  
  • Messages through marketplaces
  
  
  • Emails
  
  
  • Web leads
  
  

Collaboration with Warehouse Team

• Develops a healthy working relationship and open lines of communication with the Warehouse Manager 


• Ensures that all actions taken by the office team do not negatively impact the operations of the warehouse 


• Directs the production planning process for bulk Fulfilled by Amazon shipments 


• Directs the creation of a preseason production plan to prepare for the demand spike that our industry sees each spring


• Assists with warehouse inventory location management 

Compensation: $40,000.00 - $50,000.00 per year

About us

At Cyclemax Wilson, we are passionate about powersports and dedicated to helping riders find the perfect vehicle for their adventures .

As a trusted dealership in Wilson, NC, we offer an extensive selection of motorcycles, ATVs, UTVs, and outdoor equipment from top brands like Honda, Yamaha, Kawasaki, and Suzuki.

With years of experience and a commitment to excellent customer service, our knowledgeable team is here to guide you. From selecting your next ride to providing expert maintenance and accessories .