SATCOM IP Network Support Analyst

Job TitleResponsible for assisting with the following duties:Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.Monitor network events and element management failures in real-time on a 24x7x365 basis.Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.Remotely access and de-access customers into the IP/SATCOM networksWork with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.Verify equipment is operating in the baseline configuration.Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).Basic Qualifications:Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.Ability to work in a 24/7 operations environment.Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.Currently possess an active Secret security clearance.Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubsRequired Education and Experience:High school diploma and 2-4 years of experience.Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").