Senior IT Business Analyst

About The Role IT Enterprise Business Analyst Under general supervision, analyzes enterprise‑wide customer business needs and participates in the planning, design, and implementation of new or enhanced systems that may serve multiple state entities. The Georgia Department of Transportation (GDOT) is seeking an experienced IT Business Analyst (BA) to support IT project initiation efforts, technology procurements, and business systems analysis activities. The primary responsibility of this role will be analyzing IT project initiation requests and compiling documentation necessary to support new IT procurements, contracts, or in‑house system development initiatives. As workload permits, the Business Analyst may also be assigned to active IT project teams. The Business Analyst will work closely under the guidance of the IT BA Manager and successfully collaborate with business stakeholders and relevant IT teams to gather, analyze, and document business and technical requirements. Location Atlanta, GA Work Type HYBRID – in Office 1 day Onsite per week and remote rest of the days Interview Process In Person interview after the initial screening Key Responsibilities Participate in the demand management process to assist business units in developing business cases, defining project scope, and documenting requirements for new systems or enhancements to existing systems. Gather, analyze, validate, and document business, functional, and non‑functional requirements. Translate business needs into clear solution requirements and technical documentation. Conduct stakeholder interviews, workshops, and Joint Application Development (JAD) sessions. Identify business process inefficiencies, operational pain points, and opportunities for process improvement. Develop and document business process workflows, current and future state analyses, user stories and use cases, functional and system requirements, system interaction diagrams, data mappings, logical data models, metadata documentation, screen mockups and wireframes, reporting and training requirements, and test cases with acceptance criteria. Ensure requirements traceability throughout the project lifecycle. Support User Acceptance Testing (UAT) activities and validate that business requirements have been successfully implemented. IT Procurement & Vendor Support Support the development of Statements of Work (SOW), solicitation documents, procurement packages, and related artifacts. Primarily support IT acquisitions involving software, hardware, professional services, or technology solutions. Assist in gathering documentation and information from vendors, contractors, and business stakeholders. Collaborate with IT, Procurement, Legal, Security, and technical teams to support vendor evaluations and procurement activities. SDLC & Project Support Participate in Software Development Life Cycle (SDLC) activities and transition requirements to development and project teams. Collaborate and support documented requirements with project managers, architects, developers, QA testers, and business teams throughout project execution under the guidance of the IT BA Manager. Assist project managers with stakeholder coordination and communicate business requirements and priorities to technical implementation teams. Create diagrams, charts, specifications, and supporting artifacts to guide and support development and solution design. Provide status updates, maintain weekly work logs, and update assigned work tickets. Develop task estimates and target completion dates for project schedules and work management activities. Required Skills & Qualifications 5+ years experience working as an IT Business Analyst supporting IT projects, system implementations, or technology procurements. 5+ years strong understanding of business/data process analysis methodologies and SDLC processes. 5+ years experience facilitating stakeholder meetings, workshops, and JAD sessions. 5+ years ability to gather, document, and manage complex business, data, and functional requirements. 5+ years experience developing process flows, workflow diagrams, and functional specifications. 5+ years strong analytical, communication, presentation, and organizational skills. 5+ years ability to work collaboratively with business and technical stakeholders. 5+ years experience supporting procurement documentation, vendor coordination, or contract‑related activities is preferred. 5+ years familiarity with Agile, Scrum, Waterfall, or hybrid project methodologies is preferred. 5+ years documenting AS‑IS & TO‑BE process and user interface mockups. 5+ years experience developing statements/scope of work for contracting and procurement. 5+ years experience managing multiple projects/tasks at once; results oriented and highly organized. 5+ years experience in strong interviewing, active listening, communication, presentation, moderating meetings, and interpersonal skills – influencing, negotiating, etc. 5+ years strong written communication skills with the ability to prepare presentations and write scope/specifications. Work Terms and Conditions This position is funded through the Georgia DOT fiscal year. GDOT may exercise the option to renew contracts annually in one‑year increments. Several successful consultants have continued working through multiple contract extensions; however, GDOT is under no obligation to extend contracts and reserves the right to terminate employment at any time. Candidates must be U.S. Citizens, or Permanent Residents with a valid Green Card. Proof of work authorization will be required during onboarding. Work Schedule & Environment This position currently follows a telework/remote hybrid work schedule. Work must be performed within the Eastern Time Zone during standard business hours, Monday through Friday. The Department observes 12 state holidays annually. Consultants may not work or make up time during holiday weeks without prior management approval. Extended leave requests during the first year of service (two weeks or greater) are discouraged unless disclosed prior to offer acceptance. Consultants must maintain a personal cell phone for business‑related communications. Preferred Qualifications Experience supporting government or public‑sector IT initiatives. Experience with procurement lifecycle documentation and vendor management. Familiarity with workflow automation, business process improvement, and enterprise applications. Experience using tools such as Jira, ServiceNow, Visio, SharePoint, Balsamiq, or similar platforms. Strong problem‑solving skills and attention to detail. Excellent communication, teamwork, and collaboration skills. Able to work in a fast‑paced environment. Education Qualifications Minimum bachelor’s degree in a relevant discipline (Computer Science, Information Technology Systems) required. Active IT Certified Business Analysis Professional (CBAP) certification preferred. Technical Skills Jira / ServiceNow Microsoft Visio / Balsamiq / SharePoint Microsoft Office Suite (Excel / PowerPoint / Word) SQL (Preferred) Requirement Management Tools (e.g., Confluence) Data Modeling Tools #J-18808-Ljbffr