Training & QA Manager, Customer Experience Enablement
Speedrun Talent Network
Odyssey seeks a Training & Quality Assurance Manager to lead training, QA, and knowledge management within its Support organization. You will ensure teams have the skills, tools, and feedback needed for accurate, high-quality experiences for parents, schools, and vendors. This is a cross-functional, hands-on leadership role working with Product, Operations, and Program teams to translate changes into effective training, documentation, and quality milestones, driving scalable improvements. #J-18808-Ljbffr Speedrun Talent Network
$500 per month
Customer Success Manager | FinTech | Global Customers Founded in Sydney in 20... ...expected timeframes. Conduct training and refresher sessions so... ...debt and improve customer experience. You're the bridge between... ...tracking and escalations Enablement: Custom dashboards,...SuggestedContract workTemporary workFlexible hoursShift work$120k - $173k
...for a Client Solutions Manager (CSM) to manage... ...and often most complex customers. The CSM will leverage... ...Provide recommendations and training on targeting,... ...best-in-class onboarding experience and ad hoc client education... ...hiring process that would enable you to fully...SuggestedFor contractorsWork at officeFlexible hours$180 - $185 per hour
...Senior Director E-commerce and Customer Enablement.Duties:* Own and be... ...operational practices* With Product Management, define and own the... ...exceptional, low-effort customer experience* Responsible for leaders... ...professional certifications or formal training in digital leadership or...Suggested$151k - $207.9k
...trusted, neutral infrastructure that enables organizations to safely embrace this... ...too, let's talk.About the role:The Sr. Customer Success Manager role will play a critical part in the... ...in this role if you:Have 5+ years of experience in a customer success, account...SuggestedLocal areaWorldwideFlexible hoursShift work$150k - $165k
...Francisco or New YorkBusiness - Customer Experience /Full Time /HybridJoin... ...business planning and performance management platform built for agility... ...presentations and trainings; provide recommendations on... ...innovation. We are committed to enabling everyone to feel included...SuggestedFull time$104.33k - $156.49k
...Trust OneTrust’s mission is to enable innovation through the responsible... ...are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act... ...identifying opportunities for further training and adoption, or possible...Work experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week$128k - $161k
...Mark: With very limited direction, the Customer Success Manager delivers post-sales efforts to their... ...to be realized. Their knowledge and experience provides clients with additional... ...reasonable accommodation that would better enable your success during the application...Full timeContract workTemporary workWork at officeShift work3 days per week$102k - $110k
As an Enterprise Customer Success Manager, you will proactively drive new product... ...on a positive customer experience. Interactions are rooted in... ...observability platform that enables reliability, efficiency, and... ...professional development, product training, and career pathingAn...Work at office$128.2k - $192.2k
...pay off, for our people, our customers, and the world around us. As... ...a leading AI platform for managing people, money, and agents, we... ...into workflows and in-product experiences Act as a proving ground for... ...and remote. Our approach enables our teams to deepen connections...Full timeWork at officeRemote workHome officeFlexible hours3 days per week$110k - $138k
Make Your Mark: The Customer Success Manager (CSM) partners with Lead Account Managers... ...2) Encourage System Admin Training, 3) Encourage focus on... ...enriching the customer experience. The CSM leverages their... ...accommodation that would better enable your success during the...Full timeTemporary workWork at officeShift work3 days per week- ...analytics teams.As the Head of Card Customer Analytics & AI Enablement leading the Card Customer &... ...that shape product strategy, customer experience, and competitive positioning across... ...experienceSenior leadership experience managing and developing multi-disciplinary analytics...
$115k - $165k
...Customer Success Manager DNV is seeking a Customer Success Manager. This role would be serving... ...-matter experts, Customer Education, Enablement, Product, Delivery, and Support around... ...priorities and improve the customer experience. Functional Protect recurring...Temporary workWork at officeFlexible hours3 days per week$130k - $170k
About the RoleThe Enterprise Customer Success Manager owns the strategic relationship and customer experience across a portfolio of ComplyAdvantage’s enterprise customers.... ...customer-health models, product-usage data and AI-enabled tools to improve customer engagement and CSM...Contract workHome office$1,000 per month
...progress. As we scale a product customers love and a community... ...continuously improve our customer experience. Build real relationships... ...Customer Success / Account Management (B2B SaaS or adjacent). ~... ..., marketing narratives, and enablement. Playbooks improved with...Work at officeWork from homeFlexible hours- ...As a Customer Success Manager at Campfire , you will own a portfolio of customers and be responsible... ...to deliver a best-in-class customer experience and identify opportunities for... ...risk pipelines Product Adoption & Enablement Lead customer enablement sessions...
- ...Senior Customer Success Manager As a Senior Customer Success Manager at DataSnipper... ...business transformation enabled by DataSnipper. Drive... ...: Conduct comprehensive training sessions, establish regular... ...Bring Customer Success Experience: 5+ years of experience in...Live outWork at officeFlexible hours
- ...explore career opportunities with us. Customer Success Manager We are looking for a highly... ...comprehensive, exceptional, end-to-end customer experience. You will: Drive a... ...401(k) Remote work environment, enabling you to work from anywhere (as long as...Remote work
$97k - $120k
...Customer Success Manager Hover is looking for a Customer Success Manager... ...new customers, including training, implementation coordination... ...Implementation, or Client Success experience. ~ Experience managing... ..., training, and customer enablement skills. ~ Strong written...Full timeWork at officeLocal areaFlexible hours$90k - $105k
...including global banks, asset managers, private equity firms,... ...clients' workflows. Customer Success will be a... ...a top-tier customer experience. This customer success... ...available Training & Culture Professional... ...diverse teams enables a more creative and productive...Summer workLocal areaWorldwideFlexible hours- ...Customer Success Manager Scout is the AI-native operating system for schools. Our first product... ...to an interoperable data store will enable school districts to offer the highest... ...~1-3+ years of customer success experience ~ Experience in enterprise SaaS customer...Long term contract
$90k - $105k
...personal care providers, managed care organizations,... ...proactive and experienced Customer Success Manager (CSM)... ...may be made to enable individuals with disabilities... ...Leverage extensive experience with generative AI tools... ..., education, training, merit, location, and...Full timeContract workWork at officeLocal areaNight shift3 days per week$8.86k - $14.18k
...businesses. We exist to make our customers’ complex projects simple,... ...believe in. Digital Success Manager Ferguson being one of North... ...Manager to join our Digital Enablement (eProcurement) Team to drive... ..., improve the customer experience, and track the performance and...Hourly payFor contractorsLive inLocal areaRemote work- ...Partner Success Manager (Remote) Join our award-winning “One... ...of active partner-delivered customer engagements and ensuring successful... ...build exceptional customer experiences through innovative... ...scalability. AI & Technology Enablement Leverage AI tools, or similar...Full timeContract workRemote workWork from home
$120k
...About the Role: Working on the Customer Success Team requires a passion for... ...our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers... ...join our amazing team while we enable the fastest-growing segment of commerce...Temporary workRemote workFlexible hoursNight shift- ...one of life’s most critical experiences, yet the process is often slow... ...for both property managers and renters. We’re growing... ...backed product that allows our customers to make smarter, more predictable... ...accounts with efficient, AI-enabled repeatable processes across...Full timeWork at officeRemote workWork visaFlexible hours3 days per week
$225k - $240k
...embedding advanced analytics, we enable our clients to harness the... ...they do, from improving customer experience to driving sustainable growth... ...RESPONSIBILITIES The Engagement Manager position includes:... ...such as experience, skills, training, location, certifications,...Work at officeLocal areaRemote workFlexible hours3 days per week1 day per week$145k - $192.5k
...stakeholder.Circle is looking for a Manager, Know Your Customer (KYC) to join its... ...deliver a strong customer experience.Identify, design, and implement... ...partnerships with QA, Monitoring & Testing, Audit... ...experienceDemonstrated experience leveraging AI-enabled tools within compliance or...Flexible hours$109.8k - $133.2k
Dealpath is hiring a Manager, Customer Support to build our Customer Support... ...excellent customer experience.This is a builder's role for... ...into a proactive, self-service-enabled function (knowledge base, help... ...operating rhythms (queue reviews, QA, performance reviews, best-...Flexible hours$120k
...Customer Success Manager (CSM) - North America Implicity is a digital MedTech... ...complex clinical data and enables earlier identification of patient... ...: Customer Onboarding & Training: Manage the entire... ...enhance the overall customer experience. Business Travel: Travel...Permanent employmentFull timeSecond jobRemote work- ...mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI,... ...Learn more . Job DescriptionReports To: Managing Director, BFSI Vertical The Client... ...senior level executives in grasping and enabling fundamentals of business change.Excellent...
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