Training & QA Manager, Customer Experience Enablement
Speedrun Talent Network
Odyssey seeks a Training & Quality Assurance Manager to lead training, QA, and knowledge management within its Support organization. You will ensure teams have the skills, tools, and feedback needed for accurate, high-quality experiences for parents, schools, and vendors. This is a cross-functional, hands-on leadership role working with Product, Operations, and Program teams to translate changes into effective training, documentation, and quality milestones, driving scalable improvements. #J-18808-Ljbffr Speedrun Talent Network
Vacancy posted 22 hours ago
Similar jobs that could be interesting for youBased on the Training & QA Manager, Customer Experience Enablement in New York, NY vacancy
$127k - $269k
...Customer Enablement Manager Figma is growing our team of passionate creatives and builders on a mission... ..., impactful, and engaging customer experience. Your ability to build strong... ...mitigation Deliver live and scalable training sessions customized to customer maturity...SuggestedMinimum wageFull timeLocal areaFlexible hoursFigma
New York, NY7 hours ago- ...business planning and performance management platform built for agility... ...the RoleWe're looking for a Customer Success Operations Manager to... ...delivering a great customer experience.This is a hybrid role based either... ...and responsibilities that enable seamless handoffs, actionable...SuggestedFull timeWork at office
Pigment
New York, NY4 days ago $115k - $165k
...timePosted: 2026-09-28DNV is seeking a Customer Success Manager. This role would be serving Energy... ...-matter experts, Customer Education, Enablement, Product, Delivery, and Support around... ...priorities and improve the customer experience. Functional Protect recurring revenue...SuggestedTemporary workWork at office3 days per weekDNV GL
New York, NY4 days ago$100k - $115k
Customer Success Manager Revi Solutions Hybrid | New York, NY | 2–3 Days In Office $100,000–$115,000 Base Salary (Dependent on Experience) + Significant Growth Opportunity About Revi Revi is... ...SaaS, technology, or software-enabled business ~ Experience...SuggestedFull timeWork at officeRevi Solutions Inc
New York, NY3 days ago$110k - $138k
Make Your Mark: The Customer Success Manager (CSM) partners with Lead Account Managers... ...2) Encourage System Admin Training, 3) Encourage focus on... ...enriching the customer experience. The CSM leverages their... ...accommodation that would better enable your success during the...SuggestedFull timeTemporary workWork at officeShift work3 days per weekBlackLine
New York, NY1 day ago$150k - $165k
...Francisco or New YorkBusiness - Customer Experience /Full Time /HybridJoin... ...business planning and performance management platform built for agility... ...presentations and trainings; provide recommendations on... ...innovation. We are committed to enabling everyone to feel included...Full timePigment
New York, NY1 day ago$123.1k - $186.3k
...get the best candidate experience, please consider... ...humans with agents drive customer success together. Here... ....The Customer Success Manager (CSM) is a versatile expert... ...problems.Conduct enablement sessions on opportunity... ...seeking out "Agentblazer" training and certifications to...Full timeWork at officeLocal areaRemote workFlexible hours3 days per weekSalesforce
New York, NY3 days ago$104.33k - $150k
...Trust OneTrust’s mission is to enable innovation through the responsible... ...are looking for a Senior Customer Success Manager to join our Customer Experience team. In this role, you will act... ...identifying opportunities for further training and adoption, or possible...Work experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per weekOneTrust
New York, NY22 hours ago$151k - $207.9k
...trusted, neutral infrastructure that enables organizations to safely embrace this... ...too, let's talk.About the role:The Sr. Customer Success Manager role will play a critical part in the... ...in this role if you:Have 5+ years of experience in a customer success, account...Local areaWorldwideFlexible hoursShift workOkta
New York, NY2 days ago$90k - $120k
As an Enterprise Customer Success Manager, you will proactively drive new product... ...on a positive customer experience. Interactions are rooted in... ...observability platform that enables reliability, efficiency, and... ...professional development, product training, and career pathingAn...Work at officeDatadog
New York, NY1 day ago$128k - $161k
...Mark: With very limited direction, the Customer Success Manager delivers post-sales efforts to their... ...to be realized. Their knowledge and experience provides clients with additional... ...reasonable accommodation that would better enable your success during the application...Full timeContract workTemporary workWork at officeShift work3 days per weekBlackLine
New York, NY3 days ago- Sysco Corp. is seeking a Customer Experience Lead to elevate the customer journey across service, sales, and marketing. You will align CX strategies with marketing initiatives, lead team training for Customer Service and Sales, and exercise independent judgment in responsibilities...
$115k - $130k
...Manager, Customer Success This role is based in NYC with a hybrid in-office experience. Our team works in the office 3 days every week and 2 months out of the year our team... ...real estate and construction projects, Jones enables clients to leverage AI, software, and data...Full timeWork at officeRemote work3 days per weekJones Software
New York, NY1 day ago- ...Senior Director E-commerce and Customer Enablement. Duties: * Own and be... ...practices * With Product Management, define and own the... ...exceptional, low-effort customer experience * Responsible for leaders... ...certifications or formal training in digital leadership or enterprise...Hourly payContract work
$80k - $105k
...that aims to create better customer experiences for distressed borrowers. Consumers... ...especially when it comes to managing finances. TrueML’s approach... ...support, company meetings, training, offsites, and collaborative... ...accommodations to enable individuals to perform the essential...Long term contractWork at officeLocal areaRemote workFlexible hoursTrueML
New York, NY4 days ago- ...Success Reports to: VP of Customer Experience Job Location: The candidate... ...Summary The Client Success Manager owns the ongoing client relationship... ..., a configuration issue, a training gap or a genuine product... ...Deliver training and enablement for every level of a client...Work at officeRemote work
ProShop ERP
New York, NY1 day ago $50k - $200k
...Customer Success Manager Liminal is the intelligence platform for the people building and buying... ...indicators Turn what works into playbooks, enablement, and repeatable CS motions the whole... ...For ~3+ years of professional experience in customer-facing roles, including 2...Work at officeFlexible hoursShift workLiminal
New York, NY2 days ago$100k - $110k
...modern trade promotion management (TPM) solution built... ...and industry-leading experience, we pride ourselves on... ...the chain. Some of our customers include brands you may... ...your accounts. Design enablement strategies that scale beyond one-on-one training and create organizational...Remote workHome officeMonday to FridayFlexible hoursWeekend workVividly, Inc.
New York, NY1 day ago- ...Figma is seeking a Manager, Customer Enablement for the Weave unit in New York. You will lead a team of Customer Experience Managers (CEMs), shape strategy, coach staff, and collaborate with Sales, Support, Product, and Marketing to meet and exceed customer needs. The...
Figma, Inc.
New York, NY1 day ago $100k - $150k
...provides companies with a platform that enables their employees to be productive... ...to make it the best possible experience for all. Role Overview The Account Manager is a revenue-generating, cross-... ...owning and growing a portfolio of customer relationships. You will drive...Remote workAllwhere, Inc.
New York, NY22 hours ago$72k - $90k
...Customer Success ManagerNew York; RemoteWunderkind... ...with tailored experiences and thoughtful... ...Customer Success Manager (CSM) partners with... ...attention to detail, enabling them to execute data... ...requires in-depth training in our proprietary... ...an extra layer of QA on campaign builds...Wunderkind
New York, NY8 hours ago$250k
...Job Overview: The Senior Customer Success Manager (Sr. CSM) is a key member... ...customers to deliver outstanding experiences, ensure they realize... ...assigned accounts. Mentor and train junior Customer Success... ...insights and intelligence, enabling organizations to make better...Remote workFlexible hoursJobrapido
New York, NY22 hours ago$100k
...Wrike is the most powerful work management platform. Built for teams... ...we build next. As a Senior Customer Success Manager at Wrike, you... ...Track Record: 5+ years of experience in Customer Success, Account... ...lockstep with supporting teams. AI-Enabled Capability: Strong literacy...Full timeContract workImmediate startRemote workWork from homeHome officeFlexible hours2 days per week3 days per weekWrike
New York, NY9 hours ago- ...Senior Customer Success Manager As a Senior Customer Success Manager at DataSnipper... ...business transformation enabled by DataSnipper. Drive... ...: Conduct comprehensive training sessions, establish regular... ...Bring Customer Success Experience: 5+ years of experience in...Live outWork at officeFlexible hours
DataSnipper
New York, NY2 days ago $120k - $135k
...Account Management Team Opportunity The Account Management... ...clients' workflows. Customer Success will be a... ...management or Customer Success experience (Capital Markets, B2B... ...available Training & Culture... ...building diverse teams enables a more creative and productive...Summer workLocal areaFlexible hours9fin
New York, NY22 hours ago$110k - $135k
...real time — protecting customers, workforce... ...within the United States. managing renewal timelines Strong... ...customer organization Experience with Gainsight or a similar... ...experience, education/training, and key skills, as well... ...and society and enable and empower us to continue...Work experience placementRemote workSpeedrun Talent Network
New York, NY1 day ago- ...dynamic and fast paced start-up as a member of the Customer Experience (CX) team. You will be enabling Customers to leverage APIs and microservices to drive... ...key customers, you will be pioneering the approach to managing customers by leveraging self service technology and...
Kong
New York, NY22 hours ago - ...standards and scaling elite customer support? Etsy is... ...Support Partner Enablement Manager to join our Outsourced... ...for and strengthen the training and enablement strategy... ...outstanding customer experiences. This is a full-time... ...Effectiveness: Use QA results, CSAT, repeat...Full timeWork at officeLocal areaRemote workVisa sponsorship
- Socure is seeking a Learning Enablement Lead to design and deliver scalable, AI-powered learning experiences for its teams. You will own the end-to-end enablement lifecycle from onboarding to coaching. You will manage onboarding, design learning paths, create AI-powered...Remote work
- ...delivers a high-trust, high-competence customer experience around cloud optimization, and we’... ...setup, dashboard configuration, training, and ongoing enablement so customers are confident using... ...understand. PE Firm Relationship Management: Support and manage reporting cadences...
StratusGrid
New York, NY1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Training & QA Manager, Customer Experience Enablement. Be the first to apply!
Related searches
- personal training manager New York, NY
- learning manager New York, NY
- training & development manager New York, NY
- learning development program manager New York, NY
- corporate training manager New York, NY
- training manager remote New York, NY
- learning program manager New York, NY
- training supervisor New York, NY
- training program manager New York, NY
- learning and development manager New York, NY