Customer Enablement Leader (SaaS)
Figma, Inc.
Figma is seeking a Manager, Customer Enablement for the Weave unit in New York. You will lead a team of Customer Experience Managers (CEMs), shape strategy, coach staff, and collaborate with Sales, Support, Product, and Marketing to meet and exceed customer needs. The role emphasizes scalable playbooks, operational excellence, and direct customer engagement to drive value realization. With 3+ years in people management and 5+ years in customer-facing SaaS roles, you will foster inclusive,
#J-18808-Ljbffr- Catalis, a leading government SaaS and payments provider, seeks a Customer Success professional to manage a portfolio of complex government clients. You will stabilize relationships, navigate legacy systems toward modern SaaS and guide customers through change. The role...Suggested
- ...A pioneering B2B SaaS provider is looking for a Manager, Customer Onboarding to lead customer journeys from discovery to launch. The ideal candidate will manage detailed project plans, oversee onboarding tasks, and collaborate with technical teams to ensure success. This...SuggestedRemote work
$127k - $269k
...Customer Enablement Manager Figma is growing our team of passionate creatives and builders on... ...from individual contributors to senior leaders Identify and empower internal champions... ...or a relevant customer-facing role in SaaS ~ Excellent communication skills, with...SuggestedMinimum wageFull timeLocal areaFlexible hours- ElevenLabs poszukuje specjalisty Customer Success budującego silne relacje z klientami w Europie Południowej. Rola łączy głęboką wiedzę techniczną z wynikami komercyjnymi, obejmując onboarding, enablement oraz wzrost przychodów. Arbe zespół ds. sprzedaży, inżynierii i produktu...SuggestedRemote job
- ...an experienced Account Manager to support and grow key customer relationships across a range of industries and sizes. As... ...customers as a trusted advisor, you'll influence buying experiences across Sales, Marketing, Enablement and Operations leaders. #J-18808-Ljbffr AllegoSuggested
$208.25k - $354.02k
...learn new ones \"I can succeed as the Senior Manager, AI Client Enablement Platform at Capital Group.\" The Senior Manager, AI Client... ...Communicate strategy, priorities, roadmap, and results to leaders and stakeholders to support informed decisions and organizational...Temporary workLocal areaFlexible hours- Partner Company is a remote-first organization delivering technology solutions for healthcare organizations. We seek a results-driven Customer Success Manager to manage enterprise relationships, drive adoption, and develop joint success plans. You will act as a strategic...Remote job
- HighLevel in the United States is seeking a senior Customer Success leader to own the Customer Success department, including Implementation and CSM teams. You will lead a small enablement team of trainers and QA analysts to raise capability and consistency. You will design...
- A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention. The ideal candidate will have 2-4 years of experience in a similar role, with a strong emphasis on communication skills and problem-solving abilities. You will...Remote job
- Network Talent is seeking a Senior Customer Success Manager for a fast-growing SaaS platform based in New York. You will be the first market representative, collaborating closely with Sales and Product teams to ensure customer success and long-term retention. You bring...
- Skimmer is hiring in the United States for a Customer Success position within its SaaS platform for pool and spa construction and service. You will collaborate with builders, owners, and field crews to ensure successful platform adoption and migration from other solutions...
- ElevenLabs is seeking a Senior Customer Success / Account Manager to drive adoption of our platform across Nordic customers. You will onboard and enable users across core speech models and tools, advise on deployment across web, mobile, and backend systems, and analyze...
- ...sucht im Herzen von Köln eine(n) Erfahrene(n) im strategischen Customer Success Management, um Bestandskunden beim Wachstum der Plattform... ...identifizieren Power User sowie Champions, um den Mehrwert der SaaS-Lösung zu steigern. Flexibles Arbeiten wird angeboten, und eine...
- ...BD, Enterprise Software, Data Analytics, SaaS & PaaSJob Type: Permanent, Full-time, Home... ...teams in the Revenue Science space. They enable revenue teams to see beyond predictions... ...fundamental role in achieving ambitious customer acquisition and revenue growth objectives...Permanent employmentFull timeRemote workHome office
$160k - $220k
.... We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with... ...across teams without relying on formal authorityHelping customer-facing teams absorb complexity - new products, evolving messaging...Work experience placementWork at officeImmediate startRelocationFlexible hoursShift work- ...Customer Success Leader | AI Agent Platform | New York City Salary: $200k-$250K base/ $260k- $340k OTE + equity | Full-time, NYC office-based... ...process or playbook, ideally at an early-stage or high-growth B2B SaaS company Comfort with technical products, and a working...Full timeWork at office
- A leading IT training platform is seeking a Customer Support Manager to oversee operations for its global SaaS customer base. The ideal candidate will have over five years of customer-facing experience, including two years in SaaS support, and strong hands-on management...Flexible hours
- Etsy is seeking a Customer Support Partner Enablement Manager to lead training strategy across its global outsourced partner network. You will focus on high-level enablement strategy, launch readiness, and quality standards, coordinating with internal teams to ensure consistent...
$55k - $60k
...Join to apply for the SAAS Account Executive role at Certus Company Overview Our success lies at the powerful intersection... ...training and education solutions to more than 2 million customers a year, Certus enables lifelong learners at every level — from trusted industry brands...Base plus commissionLocal areaRemote work- ShopMy is seeking a Senior Manager of Client Strategy Enablement to own the systems, content, and programs that make our Client Strategy team more consistent and effective at driving retention and growth. Reporting into Client Strategy leadership, you’ll connect Client...
$110k - $140k
...a profitable, venture-backed SaaS company transforming how retailers... ...brands capture and use customer body measurements, giving retailers... ..., finance, and executive leaders at retail and apparel brands.... ...optimization: Use data and AI-enabled workflows to improve prospecting...Remote job- ...in the Bay Area and other regions. You will leverage your B2B SaaS sales experience to build a pipeline, engage C-level executives... ...record of exceeding quotas and possesses deep knowledge of sales enablement technology. This fast-paced role demands excellent...
$150k - $160k
...Account Executive - OpenAI IT Automation SaaS Pay range: $150,000.00/yr - $160,000.00/yr... ...from top VCs More than 13,000 customers Partners include OpenAI, Microsoft, Malwarebytes... ...technical requirements and sell solutions to enable success. Desired Skills & Experience...Full time- ...to win strategic opportunities. The role requires 5-8+ years in SaaS enterprise sales, strong negotiation skills, and a proven... ...executive relationships. Expect a fast-paced startup environment with significant growth and enablement support. #J-18808-Ljbffr Inforcer Ltd.
- A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You will manage customer service operations, improve processes, and ensure outstanding support experiences. The ideal candidate has over 2 years of experience...Full timeRemote work
$60k - $65k
...industries. The Company’s cloud-based, software as a service(“SaaS”) platform enables dealerships to manage their end-to-end business operations... ...vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance....Permanent employmentTemporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hours- ...insurance technology firm is seeking a Project Manager to oversee customer-facing projects. This role requires strong project management... ...S. customers. Candidates should have 5-7 years of experience in SaaS or product-based organizations and strong knowledge of Agile methodologies...Remote job
- Account Manager - Logistics SaaS | Accelerate European Supply Chain Transformation... ...world works by delivering solutions that enable our customers to thrive. We create technologies that... ...trusted strategic advisor to European market leaders, driving digital transformation across...Local areaRemote workWorldwide
- Rippling is seeking a Senior Program Manager, SMB AE Enablement to drive end-to-end enablement programs. You will partner with SMB Sales... ...coaching, and content creation to help AEs execute the full sales cycle in a fast-paced SaaS environment. #J-18808-Ljbffr Rippling
$180k - $220k
...scales compliance across the customer lifecycle so financial organizations... ...even simple tasks. Today, enablement is spread across multiple... ...amount of self‑sufficiency. This leader owns customer enablement... ...a technical, API‑driven B2B SaaS product, with the depth to learn...Interim roleWork at officeLocal areaRemote workWork from homeHome officeMonday to FridayFlexible hours3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Enablement Leader (SaaS). Be the first to apply!
- customer service team manager New York, NY
- customer service team lead New York, NY
- customer experience team leader New York, NY
- customer success team lead New York, NY
- customer success lead New York, NY
- customer experience lead New York, NY
- customer success coordinator New York, NY
- customer service coordinator New York, NY
- verizon customer New York, NY
- amazon customer New York, NY




