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Customer Enablement Leader (SaaS)

Figma, Inc.

Figma is seeking a Manager, Customer Enablement for the Weave unit in New York. You will lead a team of Customer Experience Managers (CEMs), shape strategy, coach staff, and collaborate with Sales, Support, Product, and Marketing to meet and exceed customer needs. The role emphasizes scalable playbooks, operational excellence, and direct customer engagement to drive value realization. With 3+ years in people management and 5+ years in customer-facing SaaS roles, you will foster inclusive,

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Vacancy posted 2 days ago
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