Automotive service writer

Job Description

Job Description

Build a Career, Not Just Another Job!Experienced Automotive Service Advisor / Service WriterRichmond Street Automotive | Appleton, WI

Are you looking for a place where you can build a career, be appreciated for your hard work, and become part of a team that truly feels like family?

At Richmond Street Automotive, we're not looking for someone to fill a position—we're looking for someone who wants to grow with us for years to come. If you enjoy helping people, thrive in a fast-paced environment, and take pride in creating an exceptional customer experience, we'd love to meet you.

What You'll Do

As the first point of contact for our customers, you'll play a key role in creating an outstanding service experience by:

• Greeting customers and understanding their vehicle concerns
• Preparing accurate estimates and clearly explaining recommended repairs
• Scheduling appointments and managing workflow throughout the day
• Working closely with our technicians to ensure accurate diagnosis and timely repairs
• Keeping customers informed every step of the repair process
• Building lasting relationships that earn customers' trust for years to come

Why You'll Love Working Here

We believe great people deserve great benefits.

• $25–$35 per hour based on experience
• Company matching 401k plan
• Paid medical, dental, and vision insurance
• Paid vacations and holidays
• No weekends! Enjoy your time with family and friends
• Company-provided uniforms
• Ongoing professional training and career development
• Fun company events, including our annual family Christmas party
• Supportive leadership that invests in your success
• A positive team culture where your ideas matter

We're Looking For Someone Who

• Has at least 1 year of automotive service advisor/service writer experience
• Communicates clearly and confidently with customers and teammates
• Enjoys solving problems and helping people
• Is organized, dependable, and detail-oriented
• Wants to grow professionally with one company
• Has a valid driver's license and a good driving record

Why Richmond Street Automotive?

For more than 40 years, Richmond Street Automotive has built a reputation for honesty, quality workmanship, and exceptional customer care. As a family-owned and operated business, we believe our employees are our greatest asset. We invest in our team, celebrate successes together, and provide opportunities for long-term growth.

If you're tired of jumping from shop to shop and you're ready to find a place where your career can truly thrive, we'd love to talk with you.

Join a team that values integrity, teamwork, and excellence—and build a career you'll be proud of.

Apply today and let's grow together!

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