IT Service Desk Manager - Lead Global Support & Excellence
Evapco
Evapco seeks an IT Service Desk Manager to lead day-to-day operations and build a capable team of support analysts at its Taneytown, MD headquarters. The role focuses on incident resolution, user satisfaction, and process maturity in a large global enterprise. Reporting to the Global IT & Cyber Security Manager, you will own service levels, ITSM administration, and ITIL-aligned practices, with occasional travel. This is a full-time on-site position. #J-18808-Ljbffr Evapco
Vacancy posted 22 hours ago
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