Host/Hostess

Host/Hostess

Be the first smile guests see! As a Host/Hostess, you'll set the tone for every guest's visit by managing reservations, greeting guests, and keeping the dining experience running smoothly.

Department: Food and Beverage

Reports to: Food & Beverage Manager

What's in it for me:

• Complimentary access to Camelbeach, Camelback, Aquatopia, local amusement parks and more Plus, great friends & family perks.
• Paid Training to gain skills, knowledge, and experience for professional development.
• Not to be missed employee events throughout the season.
• Referral Bonuses invite your friends to work with you!
• Competitive wages and advancement opportunities.
• Interact with people from all over the world!
• Next day pay, through PayActiv.
• Tuition Reimbursement*
• Medical, dental, vision insurance, 401K*
• Vacation and PTO*

*Full-Time status benefits

How I can Create Guests for Life:

• Smile!
• Focus on safety for yourself and others.
• Seats guests and manages the flow of reservations to maximize the guest experience.
• Answers phone calls and answer guest inquiries.
• Takes, tracks, and organizes reservations, group seating requests, and any other special request as needed.
• Completes to-go orders.
• Payment collection along with issuing change and receipts.
• Approaches guests and collects information needed to assist with seat and bar arrangements.

Is this the job for me:

• Must be able to communicate effectively with the public and other team members in verbal and written form.
• Ability to work independently.
• Must be able to frequently lift and move items over 25 pounds.
• Be 16 years of age or older.
• Availability includes weekdays, weekends, evenings, and holidays.
• Ensure the safety and well-being of our guests.
• Ability to work in a fun, fast-paced environment.
• Must be able to speak and read the English language, additional languages a plus.
• Ability to stand and walk for extended periods (up to 810 hours per shift).
• Frequent bending, reaching, and stooping (e.g., to greet guests, manage menus, or assist servers).
• Ability to lift and carry up to 25 lbs. (e.g., menus, small supplies, or seating materials).
• Manual dexterity for operating POS systems, phones, and reservation tablets.
• Ability to move quickly and efficiently in a fast-paced environment.
• Ability to handle varying temperatures and work in both indoor and outdoor seating areas.
• Maintain a professional appearance and posture throughout the shift.

This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.