WS Front Desk Specialist I (part-time)

Academic Advising Receptionist

Applicants must be authorized to work in the United States. All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.

This position serves as the initial contact for all guests to Academic Advising. Perform receptionist duties in a cheerful, professional, and enthusiastic manner. Assist with crowd management during the months with the highest intake of students. This is a part-time position which provides front desk coverage during regular business hours Monday Thursday 8am 6pm and Friday 8am 4:30pm. Work location and hours may be adjusted depending on the needs of the department. This is a Federal Work Study position. Applicants must be approved through Financial Aid in order to be considered for this position.

Essential Duties & Responsibilities & Knowledge Skills & Abilities

Provide a warm and welcoming environment to all incoming students and guests of the Academic Advising office. Assist students, both in person and over the phone, in scheduling appointments to see their advisors. Effectively manage and triage students and redirect them to other services as needed. Proactively notify advisors of demand of services. Refer students to campus resources. Access the A-Z index on the college website as well as the Advising website for information to provide students with quick answers to frequently asked questions. Flexibility with work hours during RUSH and for sick, vacation, or other coverage is required. Other duties as assigned.

Minimum Qualifications

High School graduate or GED and one year of customer service work experience in an office setting. Current SLCC student Applicants must be approved through the Financial Aid Federal Work-Study Program.

Preferred Qualifications

Experience working as a receptionist in higher education.

Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment. Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education. Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law. SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options. This position is subject to a successful completion of a criminal background check.