Clinical Coordinator

Join the Star Sleep & Wellness Team!

At our practice, we are dedicated to providing exceptional care for patients with sleep disorders. We go beyond traditional medical practices by building lasting relationships with our patients and offering personalized, lifetime care. As a forward-thinking team, we're constantly at the forefront of innovations in dental sleep medicine. Learn more about our team and our mission.

About the Role

Star Sleep & Wellness is ready to welcome new talent to our Clinical Team at our Mansfield location! We are excited to continue the growth of our practice with new additions to the team that are passionate about patient care and can add value to our workplace culture. As a key member of our Clinical Team, you will collaborate closely with our doctors and mid-level providers to diagnose and treat sleep disorders. You will also manage your own patient column and handle a variety of appointment types daily. The ideal candidate is relationship-driven, highly detail-oriented, and comfortable working both independently and within a team. While education and experience in the medical field is appreciated, this is not required. We are willing to train individuals with a desire to work in healthcare! All new team members receive comprehensive, in-depth training to ensure their success in the role.

Key Responsibilities

• Manage a column of in-person patients each day, handling communication before, during, and after appointments.
• Adhering to our standard of care put in place by our Medical Director.
• Establish a relationship link with the patient to ensure continuity of care.
• Complete clinical tasks including vitals, intra-oral scans, oral photos, pharyngometer, and rhinometer.
• Provide education to patients related to treatment options and their treatment plan.
• Assist with troubleshooting treatment plans during post-care appointments.
• Support medical and dental providers by conducting comprehensive patient pass offs.
• Send orders to labs with appropriate documentation when patients move forward with treatment.
• Take detailed notes throughout appointments and complete patient charts in a timely and accurate manner.
• Complete duties related to scheduling and patient payments with a high level of accuracy.
• Uploading required documents into EMR software when necessary

About You

Regardless of position in the organization, these are the core values we look for:

• Value Reputation: Our name is everything! Every small action matters, so we expect you to be mindful of the big picture in everything you say or do. You'll be an ambassador for the practice's reputation.
• Adaptable to Change: We're always evolving and forward-thinking. You approach challenges with a positive attitude, are open to learning, and are willing to break old habits to improve.
• Driven and Goal-Oriented: You are motivated by purpose, remain focused on personal and team goals, and thrive on achieving success, both individually and collectively.
• Do Whatever It Takes: You go the extra mile to support your team and make it happen for our patients. We value collaboration and the willingness to "do whatever it takes."
• Do What You Say: You understand that trust is built on consistency. You honor your commitments and always follow through, even when it's challenging.

Does This Sound Like You?

We value character over experience. If you have a strong desire to make a positive impact on our patients' lives and are excited to grow with us, we want to hear from you! The most important quality we seek is a passion for providing exceptional patient experiences.

If you're ready to contribute to a team that's changing lives, apply today! We can't wait to meet you.

Please Note: This is NOT a remote position.

8:00 AM - 5:00 PM 40hrs/wk