Benefits Specialist

ABOUT SHOP LC

We are an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas with a team of approximately 450 people. Our products are sold through TV (Cable, satellite, Telco's and OTA's), our website, OTT, marketplaces, and social media.

We are the US retailing unit and subsidiary of Vaibhav Global Limited (VGL)- a publicly listed company in India. The other retailing units of VGL Group are in the UK (Shop TJC) and Germany (Shop LC, Germany). VGL Group is a vertical business, having its own manufacturing and sourcing units in India, China, Indonesia, and Thailand.

We believe in supporting our community and protecting the environment with the purpose of Delivering Joy.


Our service to the community is run through our Your Purchase Feeds... program under which each retailing unit donates one nutritious meal to a school-going child in India, the US, the UK, and the Germany for each item sold through all its platforms. Your Purchase Feeds... has current run rate of over 54,000 meals per school day and has provided over 50 million meals to kids in need in US, UK and India until now. Our mission statement embraces the ambitious goal of distributing one million meals each school day to children in need by 2040. We believe that Your Purchase Feeds... provides more than just a meal: it feeds the hearts, minds, and futures of children.

We are committed to protecting the environment by constantly working on reducing our carbon footprint and becoming net zero by 2030. Our factories in India fully functions on solar power and has Platinum level LEEDS certified factory. Our US buildings are Gold level LEEDS certified.

Job Summary:


The Benefits Specialist works with the Human Resources Manager in highly detail-oriented benefits administration work. The benefits specialist is responsible for the day-to-day administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, worker's compensation, COBRA and 401(k) plan.

Duties/Responsibilities:

• Ensure the accuracy of all benefits enrollments in the HRIS.
• Respond to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Coordinate with benefit brokers on complex benefits administration and/or employee benefits issues.
• Manage Family and Medical Leave (FMLA), Americans with Disabilities (ADA), and Leave of Absence programs.
• Complete annual 401(k) compliance including audit, 5500, SAR and testing.
• Respond to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.
• Ensure health and welfare 5500 is completed and filed annually.
• Manage ACA compliance and annual reporting requirements.
• Deliver new hire orientation benefits presentations.
• Manage annual open enrollment process.
• Implement benefit communications and distribute all benefit materials.
• Maintain wellness programs and coordination with outside vendors (YMCA, Gold's Gym, Camp Gladiator, Wondr, etc.).
• Conduct monthly benefit invoice reconciliation and submit all invoices to finance for payment.
• Monitor benefit trends and legislation and keep HR team informed of benefit related changes/updates.
• Conduct worker's compensation and general liability audits.
• Maintain all employee benefits and leave records and files in accordance with all applicable federal, state, and local laws.
• Provide suggestions for improvement of benefit plans.

Required Skills/Abilities:

• Ability to maintain confidentiality and navigate sensitive information with tact.
• Excellent customer service focus, attention to detail and organization skills.
• Excellent written and verbal communication skills.
• Computer and Microsoft Office Suite proficiency.
• Research and analytical skills.
• Knowledge of employee benefits and laws.

Education and Experience:

• Bachelor's degree in HR or related field (experience and/or other training/certification may be substituted for the education).
• 3-5 years' experience in HR and/or benefits administration.

Physical Requirements:

• Flexibility of schedule during annual open enrollment.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.

Benefits of working at Shop LC

1. 100% Company paid, employee-only medical, dental, vision, and life insurance.

2. 4% 401(k) matching

3. Microenterprise Incentive

4. Up to 15 days of PTO & vacation time, maternity/paternity leave, company-covered short-term & long-term disability, paid training time, paid volunteer time, 7 paid holidays

5. Corporate discounts, employee sales, Employee Assistance Program

6. Tuition reimbursement and scholarship (for dependents going to college)

7. A great work environment, where you will learn, be challenged/ supported and given projects that reflect your interests, and you can own/ take pride in!