Assistant Station Manager

About the Job

Chevron Stations Inc. is looking to hire a Full-Time Assistant Station Manager.

The ideal candidate must have experience in Customer Service Management or Retail Management.

Candidates with no Management experience will not be considered.

Location: Chevron Gas Station CSI #1537 | 5280 Hopyard Road | Pleasanton, CA 94588.

Apply Now: If you are interested in applying for this position, please submit your application directly through our website at chevronstations.com. Enter the city name in the "Where are you located?" search field, then click "Find Jobs."

Are you interested in customer service, retail, leadership, or career development opportunities with great benefits? Then apply today as an Assistant Station Manager for Chevron Stations Inc.!

Join us, where safety is important, development is championed, and diversity is valued. Whether you are seeking a first job or a long-term career, Chevron Stations Inc. provides you with the flexibility and opportunity to grow.

Benefits:

• Paid vacation time.
• Competitive wages are paid out weekly.
• Tuition reimbursement program.
• Medical, Dental, and Vision plans.

Compensation: $20.96-$31.44

Summary:

At Chevron Stations Inc. (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard-working people who value safety, enjoy working as a team, and have a positive work attitude. The perfect fit for our team is self-motivated, dependable, and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.

The Assistant Station Manager (ASM) assists the Station Manager (SM) in the overall operations of the retail facility, to meet and/or exceed performance and profit goals according to company objectives. These include but are not limited to: safety, compliance, and providing work direction to staff. The AM role models and demonstrates the company's core values of safety, diversity, inclusion, integrity, and trust.

Job Expectations:

• Assisted the station manager with the day-to-day operations of the retail facility.
• Maintain oversight of station operations and staff in the Station Manager's absence.
• Provide work direction, motivation, and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI's guidelines and expectations.
• Support and adhere to the execution of established safety, security, and quality guidelines, as well as all other CSI policies, procedures, practices, and programs. Respond to accidents or incidents in a professional and timely manner, including escalating to the Station Manager or Business Consultant as appropriate.
• Understand the importance of and ensure all station employees comply with company wage & hour requirements.
• Support and adhere to CSI's cash/money handling and accountability processes.
• Preserve the safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role-model safe behaviors.
• Maintain courteous, professional contact with co-workers, customers, vendors, and the community at large.
• Reliable and predictable attendance.
• Perform all duties of Customer Service Representative (CSR) as needed.

Principal duties include but are not limited to:

Store Operations:

• Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food service.
• Assist with product inventory management. This includes but is not limited to:
  • Coordinate with other stations to limit out-of-stocks in stations across the zone.
  • Follow CSI guidance to ensure the correct volume and products in stores. Conduct mini-audits, as requested, to ensure accurate stock levels.
• Support and adhere to CSI's cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions. Provide assistance/training to CSRs as needed.
• Use, operate, clean, and maintain the cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.). Provide assistance to CSRs as needed.
• Inform the Station Manager of any issues or concerns that might affect the store's customer service, safety record, profitability, or adherence to any Company's Policies and Procedures.
• Ensure self, station personnel, and contractors on shift comply with CSI's safety standards; use appropriate personal protective equipment as required.
• Use various computer programs to support the daily operations of the store. Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, invoice processing, etc.
• In the absence of the Station Manager, keep the Business Consultant informed of station operations and issues.
• Perform job duties of a CSR and other duties as needed or assigned by the Station Manager or Business Consultant.

People Management:

• Understand the importance of and ensure all station employees understand and comply with the company wage & hour guidelines.
• Support and role model the CSIs core values of safety, diversity, inclusion, integrity, and trust.

Job Specifications:

Skills and experience include but are not limited to:

Required:

• Previous experience in a fast-paced retail, food service, or fuel environment, including cash handling and customer service experience.
• Demonstrated experience operating a cash register, computer console, and other related equipment, tools, and computer software programs & applications.
• Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
• Ability to multitask in a fast-paced environment.
• Ability to handle challenging situations professionally, exercising good judgment.
• Ability to work both independently and in team settings.
• Strong interpersonal and verbal & written communication skills.

Travel:

• Rare, limited to required training, zone/district training, or coverage for nearby stations.

Physical demands include but are not limited to:

• Perform the following continuously throughout the shift: walking and standing, sometimes on hard and uneven surfaces, reaching, grasping, and pushing buttons.
• Perform the following frequently throughout the shift: bending, stooping, pushing, pulling, and reaching below the waist.
• Continuously lift weights up to 10 lbs. occasionally lift weights up to 35 lbs. Follow the team-lift concept if objects are too heavy or awkward.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions.
• Periodic exposure to cleaning supplies and chemicals, salt, spill absorbents, etc.
• Occasional exposure to walk-in coolers at 34F.
• Must be at least 18 years of age or older to work in California, Oregon, or Washington locations.
• Must be at least 21 years of age or older to work the Graveyard shift from 10 pm to 6 am.
• We offer a $1.25 per hour shift differential for hours worked between 10 pm to 6 am.
• Must be at least 18 years of age or older to work in California, Oregon, or Washington locations.
• Must be at least 21 years of age or older to work the Graveyard shift from 10 pm to 6 am.
• We offer a $1.25 per hour shift differential for hours worked between 10 pm to 6 am.
• USA-based job position.
• Visas will not be granted.

This job description is not all-inclusive. In addition, Chevron Stations Inc. (CSI) reserves the right to amend this job description at any time. CSI is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

If you are interested in applying for this position, please submit your application directly through our website at chevronstations.com. Enter the city name in the "Where are you located?" search field, then click "Find Jobs."