Barista Supervisor (Temp)

Barista Supervisor (Temp)

NC State Dining is seeking enthusiastic individuals to join our Pack as a Temporary Barista Supervisor. Successful candidates may work in a dining hall, retail operation, food court, or restaurant setting. Essential Job Duties: Provide exemplary customer service to every guest. Prepare quality beverages, such as espresso-based beverages, shakes, and smoothies, and other drinks and food products consistently by adhering to all recipe and presentation standards while following all health, safety, and sanitation guidelines. Accurately process transactions through the POS (point of sale) by following NC State Dining revenue handling procedures. Perform necessary cleaning tasks in accordance with maintaining a Grade "A" Sanitation rating. Assist in receiving and stocking store merchandise. Assist with opening and closing duties of the unit as assigned by the supervisor. Supervise and coordinate the activities of Baristas. Other duties as assigned to ensure NC State Dining business needs are met. Position may be asked to assist in other locations as necessary.

NC State Dining provides campus-wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 10 cafes, 3 food courts and 6 dining halls, 4 markets, 1 restaurant, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 190 permanent EPS and SHRA employees. This is an hourly position that includes a State-required 32-day break at the end of 11 months. Superior work performance may provide an opportunity to renew employment and/or advance into a benefits-eligible permanent position.

Position Information

Requirements and Preferences

Work Schedule - Varies depending on location. Varying shifts are available between the hours of 7:30 am - 9:30 pm. Shifts may rotate.

Other Work/Responsibilities - Be an ambassador for NC State Dining and the university as a whole and enrich the quality of life for the campus community and support student success. Work as a cohesive team member and play an integral part in creating a positive work environment.

Minimum Experience/Education - High School Diploma or equivalency. Demonstrated possession of the competencies necessary to perform the work will also be considered.

Department Required Skills - Ability to work in a fast-paced, high volume work environment. Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations. Communicate effectively with customers, supervisors, and peers. Contribute to maintaining a Grade A sanitation rating of 95% or better. Ability to follow written and/or verbal instructions, and complete all tasks with excellence. Accurately process credit card and One Card transactions. Ability to adapt to the changing customer volume level with a sense of urgency. Ability to work well as part of a team. Computer skills including the ability to learn new department specific software. This position requires standing for long periods of time, walking, bending, twisting, pulling and pushing. Because of the nature of a food service operation and working in a kitchen, you must be able to work in extremely hot and cold conditions. Must be able to lift up to 30 lb with or without reasonable accommodation.

Preferred Years Experience, Skills, Training, Education - Previous experience in a coffee shop is a plus. Previous cashier experience. Previous supervisory experience.

Required License or Certification - ServSafe certificate a plus

Valid NC Driver's License required? - No

Commercial Driver's License Required? - No