Assistant Branch Manager
QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.
The Assistant Branch Manager supports the overall operation and performance of the store by assisting in daily management, team leadership, and customer service execution. This role partners closely with the Store Manager to drive sales growth, maintain operational efficiency, and ensure a high level of customer satisfaction. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to team development and business success.
What you'll do:- Support daily store operations to ensure efficiency, organization, and compliance with company standards
- Assist in managing inventory, including ordering, receiving, and maintaining accurate stock levels
- Help maintain an organized and effective store layout to support operations and customer experience
- Monitor operational performance and identify opportunities for improvement
- Support sales initiatives and help drive revenue growth and profitability
- Build and maintain strong customer relationships to support repeat business and new opportunities
- Ensure a high level of customer service and resolve issues in a timely and professional manner
- Assist in supervising, coaching, and motivating team members to achieve performance goals
- Support hiring, onboarding, training, and performance management processes
- Set clear expectations and help foster a positive, team-oriented work environment
- Encourage employee development and continuous learning
- Assist in executing store-level plans to meet sales and operational targets
- Communicate goals, expectations, and performance updates to the team
- Collaborate with leadership to implement strategies based on market trends and business needs
- Promote and enforce safety policies and procedures
- Conduct regular safety checks and support a safe working environment
- Ensure adherence to company policies and operational standards
- Perform additional duties as needed to support store success
- Strong leadership and team development skills
- Excellent communication and interpersonal abilities
- Strong organizational and time management skills
- Customer-focused mindset with a commitment to service excellence
- Ability to manage multiple priorities in a fast-paced environment
- Experience in retail, distribution, or building materials environments
- Prior supervisory or management experience
- Familiarity with inventory management and sales operations
- Proficiency with business software tools
- Problem-solving skills and attention to detail
- Ability to work in a retail, warehouse, or store environment
- Ability to stand, walk, and perform physical tasks as needed
- Ability to work extended hours, including evenings or weekends, based on business needs
- Comfortability interacting with employees, customers, and vendors
- Health Care Benefits
- Paid Time Off
QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation , national origin, age, disability, or any other protected status.
$75k - $85k
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