Branch Growth Strategic Program Manager

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.Job Description:At Regions, the Consumer Strategic Program Function Manager is responsible for developing, implementing, and managing strategies for one or more key Consumer Bank Consumer programs. This role aligns with enterprise strategy, ensuring consistency and integration across Consumer banking channels and services. The manager will work cross-functionally with Consumer Bank support teams, technology, cybersecurity, product development, retail administration, and external partners to achieve strategic objectives.Primary ResponsibilitiesLeads the planning and execution of strategic program initiatives to enhance customer experience, improve efficiency and effectiveness, and mitigate riskServes as the business owner for key Consumer Bank strategic program solutions, collaborating with internal stakeholders to ensure alignment with enterprise strategiesActs as the liaison between business units and technical teams, translating business requirements into actionable strategiesDesigns, delivers, and maintains program frameworks and collaborates with partners to monitor and enhance risk-based modelsPartners with Consumer Bank leadership to drive adoption and training initiatives for new tools and processesEstablishes and monitors key performance indicators (KPIs) to evaluate program effectivenessSupports incident response and risk mitigation efforts related to the strategic program areaStays informed on industry trends and regulatory changes related to strategic program area and assesses impact on Consumer Bank operationsEnsures adherence to banking regulatory requirements and customer experience standardsThis position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.This position is incentive eligible.RequirementsBachelor’s degree in Information Technology, Business Management, or a related fieldTen (10) years of experience in strategic execution, product management, or customer experiencePreferencesMaster’s degree in a related fieldStrong knowledge of subject matter area, banking regulatory compliance frameworks, and risk managementExperience in financial services, banking technology, or other consumer-facing industriesSkills and CompetenciesAbility to lead internal and cross-functional teams to be a team playerDemonstrated leadership, strategic planning, and stakeholder management capabilitiesExtensive knowledge of department processesMotivated and high caliber individual will have direct responsibility to formulate Best-in-Class Customer Segmentation and proposition, deepen engagement via cross-sell and upsell, improve sales and retention, and enhance customer experience along the entire customer journey for both individual life and corporate businessSelf-motivated, innovative, responsible, proactive, flexible, takes ownership and determined to deliver assigned targets/projectsStrong analytical, problem-solving and execution skillsStrong business acumen and is customer oriented with proven track-record in attaining business resultsAdditional Job DescriptionAt Regions, we are committed to providing a personalized path to financial confidence from someone who cares. The Branch Growth Strategic Program Manager plays a critical role in ensuring the success of Regions’ new branch investments by developing and executing strategies that drive strong performance before, during, and after branch openings.This role serves as the central coordinator and performance leader for all branch opening initiatives. The Branch Growth Strategic Program Manager will develop repeatable playbooks, establish performance frameworks, coordinate cross-functional activities, and partner with market leadership teams to ensure new branches achieve growth objectives and deliver expected returns. The ideal candidate combines strategic thinking, strong project management skills, data-driven decision making, and the ability to influence partners across multiple business functions.Primary ResponsibilitiesNew Branch Strategy & Playbook DevelopmentDevelop and maintain the enterprise playbook for new branch openings, incorporating best practices and lessons learned from previous branch investmentsEstablish standardized processes, timelines, and milestones for branch openings and post-opening performance managementIdentify continuous improvement opportunities to enhance the effectiveness and efficiency of the new branch programPerformance ManagementPartner with Branch Performance Measurement to define key performance indicators (KPIs) and success metrics for new branchesMonitor branch performance throughout the pre-opening and post-opening lifecycleCollaborate with Consumer Analytics & Consumer Finance to develop reporting and dashboards that provide visibility into branch performance, growth trends, and return-on-investment metricsPartner with Retail Performance Group to analyze results and recommend actions to improve performance and accelerate branch maturationCross-Functional LeadershipServe as the primary coordinator among Corporate Real Estate, Retail Banking, Marketing, Human Resources, Operations, Technology, Finance, and Market Leadership teamsEnsure all stakeholders are aligned on branch opening timelines, ready-made requirements, staffing plans, marketing strategies, and growth objectivesFacilitate regular progress reviews and issue resolution meetingsMarket & Team ReadinessPartner with local market leaders to develop market-entry and growth strategies for new branchesPartner with Marketing to coordinate pre-opening business development activities designed to build awareness, customer acquisition pipelines, and community engagementSupport staffing plans, onboarding efforts, and employee readiness in partnership with Human Resources and Retail leadershipHelp establish sales goals, business development expectations, and community engagement plans for new branch teamsContinuous ImprovementConduct post-opening reviews and performance assessments to identify opportunities for enhancementCapture and institutionalize best practices from successful branch openingsRecommend adjustments to site selection assumptions, staffing models, marketing strategies, and operating practices based on performance outcomesAdditional Preferences10+ years of experience in retail banking, branch management, strategy, operations, project management, or business performance managementExperience leading cross-functional initiatives and influencing stakeholders without direct authorityStrong analytical and problem-solving skillsExcellent communication and presentation abilitiesExperience with branch network strategy, branch operations, market expansion, or new branch developmentExperience using performance analytics, dashboarding tools, and business intelligence platformsKnowledge of retail banking sales, customer acquisition, and market development strategiesProject management certification (PMP) or equivalent experiencePosition TypeFull timeCompensation DetailsPay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.Job Range Target:Minimum:$136,005.10 USDMedian:$175,640.00 USDIncentive Pay Plans:This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.Benefits InformationRegions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.Paid Vacation/Sick Time401K with Company MatchMedical, Dental and Vision BenefitsDisability BenefitsHealth Savings AccountFlexible Spending AccountLife InsuranceParental LeaveEmployee Assistance ProgramAssociate Volunteer ProgramPlease note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.Location DetailsRegions CenterLocation:Birmingham, AlabamaEqual Opportunity Employer/including Disabled/VeteransJob applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.SummaryLocation: Birmingham, AL - Regions Center; Charlotte, NC - Charlotte Uptown Branch; Atlanta, GA - Regions Plaza OfficeType: Full time