Mortgage Performance and Optimization Manager

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.Job Description:At Regions, the Mortgage Performance and Optimization Manager is responsible for driving and executing defined strategies, projects, and large-scale initiatives while managing groups that support revenue initiatives and business enablement. This role will work closely with key partners across Mortgage and Consumer Banking Group to ensure the needs of the organization are effectively represented during strategy definition, strategic prioritization, initiative design, implementation, and change management efforts.Primary ResponsibilitiesUnderstands and supports strategic outcomes by serving as the primary point of contact within the mortgage group and translates defined strategies into actionRepresents the Mortgage Banking perspective for business process mapping and reviews key mortgage processes related to loan origination, borrower onboarding, customer touchpoints, outbound communications and other critical moments in the borrower's experienceReports to the Head of Mortgage while effectively managing and leading groups that support revenue initiatives and business enablementProvides oversight for mortgage related projects ensuring organizational efficiency and profitabilityWorks closely with team on coverage strategy for market planning and optimization effortsPartners with Finance, Consumer Strategy, Strategic Execution and other key partners on large growth initiatives or cost saving opportunitiesCollaborates with groups focused on business unit communications and change management, as well as field leaders to support the adoption of large-scale projects and changesPartners with the Strategic Execution group working within the existing project prioritization framework to sponsor initiatives and drive the testing of new technologies and vendor partner services with a focus on transforming the customer experienceEnsures soundness in practices and mitigates any procedural gapsEnhances R360 partnerships through collaboration with field leadership and business partners to execute identified R360 opportunitiesPartners with Consumer Strategy, Product, Pricing and Marketing groups to ensure that marketing/merchandising approach aligns to market level opportunities and objectivesThis position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. This position is incentive eligible.This is a single incumbent position.RequirementsBachelor's degree in Business, Finance, or a related fieldTwelve (12) years of experience in financial services or a related industryFive (5) years of leadership or staff development experiencePreferencesKnowledge of Consumer and Mortgage BankingExperience directly supporting executive leadership rolesSkills and CompetenciesAbility to drive strategy implementation, large-scale projects, and initiativesAbility to effectively execute change managementAdvanced Microsoft Office skills (Excel, PowerPoint, Word, etc.)Advanced understanding of banking regulations and complianceDemonstrated leadership capabilitiesExcellent organizational skillsExcellent relationship-building skillStrong verbal and written communication skillsStrong work ethic and self-motivationPosition TypeFull timeCompensation DetailsPay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.Job Range Target:Minimum:$149,245.00 USDMedian:$243,630.00 USDIncentive Pay Plans:This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.Benefits InformationRegions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.Paid Vacation/Sick Time401K with Company MatchMedical, Dental and Vision BenefitsDisability BenefitsHealth Savings AccountFlexible Spending AccountLife InsuranceParental LeaveEmployee Assistance ProgramAssociate Volunteer ProgramPlease note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.Location DetailsRegions CenterLocation:Birmingham, AlabamaEqual Opportunity Employer/including Disabled/VeteransJob applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.SummaryLocation: Birmingham, AL - Regions CenterType: Full time