Guest Services Representative I
Homewood Suites Raleigh-Cary I-40
Job Description
Job Description
Join Our Team as a Guest Services Representative at the Homewood Suites Raleigh-Cary I-40
At Parks Hospitality Group , we believe that every guest deserves a warm welcome and exceptional service. We’re looking for a friendly, dedicated, and reliable Guest Services Representative to help create an inviting and comfortable experience for all who walk through our doors. Your positive attitude and attention to detail will make every guest feel at home during their stay.
What You’ll Do:
- Greet guests warmly and assist them with check-in and check-out processes.
- Answer questions, provide local information, and assist with special requests to enhance the guest experience.
- Ensure guest requests are handled promptly and professionally, maintaining a high level of service.
- Manage reservations, cancellations, and modifications as needed.
- Communicate effectively with other departments to ensure guests’ needs are met.
- Handle guest complaints and issues with professionalism, working towards a resolution.
- Maintain an organized front desk area and assist with other administrative duties as needed.
What You’ll Bring:
- High school diploma or equivalent.
- Previous experience in a customer service or hospitality role preferred.
- Strong communication skills and a friendly, welcoming demeanor.
- Ability to stay calm under pressure and address guest needs with a positive attitude.
- Flexibility to work weekends, evenings, and holidays as required.
- Basic computer skills and experience with hotel management software a plus.
Why You’ll Love Working Here:
- Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members.
- Paid time off (PTO) for all team members, because we value your well-being.
- Team Member Recognition Program to celebrate your achievements.
- Discounts on hotel stays and dining.
- Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.
About Us:
At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.
Location:
Homewood Suites Raleigh-Cary I-40
555 Crossroads Blvd.
Cary NC 27518
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Guest Services Representative I in Cary, NC vacancy
$15 - $15.75 per hour
...Raleigh-Cary I-40, Cary, NC, US 5 days ago Requisition ID: 3096 Salary Range: $15.00 To $15.75 Hourly Join Our Team as a Guest Services Representative at the Homewood Suites Raleigh-Cary I-40 At Parks Hospitality Group , we believe that every guest deserves a warm...SuggestedHourly payFull timeLocal areaWeekend workAfternoon shiftHomewood Suites Raleigh-Cary I-40
Cary, NC7 hours ago$11 - $13.5 per hour
...Employee discounts Flexible schedule Free food & snacks Free uniforms At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth...SuggestedCasual workSeasonal workFlexible hoursAfternoon shiftNothing Bundt Cakes #137
Morrisville, NC12 days ago- ...Overview This is for a future opening of Nothing Bundt Cakes in New Bern, NC! At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth...SuggestedCasual workMonday to FridayFlexible hoursWeekend workAfternoon shift
Nothing Bundt Cakes
Raleigh, NC3 days ago - ...Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members...Suggested
Nothing Bundt Cakes
Garner, NC1 day ago - ...0 Overview Position Type Full-Time/Part-Time Job Shift Any Travel Percentage None Category Hospitality - Hotel Description As a Guest Service Agent at Daly Seven , you are more than just a front desk agent—you are our brand ambassador, a local expert, and the friendly face...SuggestedFull timePart timeWork at officeLocal areaShift work
Priority Dispatch
Morrisville, NC4 days ago - ...Job Description Job Description Description: Essential Duties and Responsibilities Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly Registers and processes guests upon arrival and departure Demonstrates...Work at officeLocal areaFlexible hoursShift work
OCI Hospitality
Holly Springs, NCa month ago - ...Job Description Job Description Bring The Joy! At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order...Casual workFlexible hoursAfternoon shift
Nothing Bundt Cakes #221
Raleigh, NC27 days ago - ...Guest Service Professional CMC Hotels is a Raleigh, North Carolina based company specializing in the development, acquisition, repositioning and management of upscale limited service, extended stay and full-service hotels. Our properties lead the market, consistently...Hourly payTemporary workShift workNight shift
CMC Hotels
Raleigh, NC7 hours ago - The NOW Downtown Cary is looking for an Experience Guide to enhance guest services and ensure smooth daily operations. Responsibilities include greeting guests, driving sales of memberships and enhancements, and maintaining a positive environment. Ideal candidates will...Weekend workAfternoon shift
- ...Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and professionally perform all front desk duties in accordance with hotel and brand standards. Responsibilities Report to work on time and in proper uniform adhering at all times...All shiftsFlexible hoursShift workNight shift
Workstream
Raleigh, NC1 day ago $17 per hour
...tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do... ...resolution. Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host...Hourly payLive inWork at officeImmediate startFlexible hoursNight shiftDormont Manufacturing Company
Raleigh, NC1 hour ago- ...Guest Services Agent The Guest Services Agent is responsible for consistently delivering results that contribute to the mission and overall... ...their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel. Duties and...Temporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift
- ...Carolina is seeking a Concierge to be the first point of contact for guests and set a welcoming tone. The role involves providing detailed... ...candidate will have at least one year of experience in a guest service role and a passion for hospitality. Responsibilities include...
Drive-Shack-Holdings-LL
Raleigh, NC2 days ago - ...Overview Our Cary Tryon office is seeking an enthusiastic, service-oriented professional to pioneer and develop a newly envisioned Patient Concierge role. This position is ideal for an outgoing, friendly, highly organized multi-tasker who is passionate about creating exceptional...Work at office
Lane & Associates Family Dentistry
Cary, NC7 hours ago - ...as a team. We’re looking for compassionate, service-driven individuals to be the first smiling face our residents and guests see every day. If you’re passionate about... ...of a Concierge/Security described below are representative of those a team member encounters while performing...Work at officeImmediate startShift work
Solera Senior Living
Cary, NC7 hours ago - ...Membership Concierge II As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our...
Life Time Fitness
Cary, NC4 days ago - ...Membership Concierge I The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will...
Life Time Fitness
Cary, NC5 days ago - ...shift and managers to be updated on hotel activities. ~Provide expedient check-in/check-out service. ~Be knowledgeable of hotel property and in-house events. ~Provide guests with information concerning hotel policies and amenities/services. ~Assistance in reaching monthly...Shift work
- ...you're passionate about hospitality and delivering outstanding guest experiences, we'd love to hear from you! At Parks Hospitality... ...property remains in top condition. Provide a high level of customer service, addressing guest needs promptly. Keep your workspace...Full timeRelocation packageWeekend work
Soprana Rooftop Cucina
Morrisville, NC3 days ago - ...This position shall strive to provide exceptional service to both internal and external guests at all times. S/he is responsible for providing support in maintaining the cleanliness of guest rooms, corridors, housekeeping storage and linen closets and other assigned areas...RelocationFlexible hoursShift work
The Umstead Hotel and Spa
Cary, NC1 day ago - ...maintenance instructions, and procedure manuals. Must demonstrate an interest in working with a senior population. Interacts with guests, residents, and staff in a courteous and friendly manner. Team Member is regularly required to stand; walk; use hands to finger,...Temporary workLocal areaMonday to Friday
Heartfields At Cary
Cary, NC4 days ago - ...Discounts on hotel rooms Cleaning duties include: Cleaning guest rooms Restocking supplies in rooms Replacing dirty linens... ...kneel, and stoop Ability to lift, push, and pull required loads, generally up to 30 pounds Excellent customer service skills...
CMC Hotels
Cary, NC1 day ago - ...-oriented housekeeper to ensure the cleanliness and tidiness of guest rooms and public areas. This position involves performing advanced... ...quality. What You'll Do: Provide exceptional customer service to all hotel guests, ensuring their comfort and satisfaction....Full timeShift workWeekend work
Soprana Rooftop Cucina
Cary, NC4 days ago - ...Resort in North Carolina is seeking a friendly Ski Resort Cashier to assist guests at the ticket booth. You will handle cash and credit transactions, provide information, and deliver excellent service in a fast-paced alpine setting. Weekend, holiday, and peak period...Weekend work
- ...communication. Resolve client issues promptly. Attend ongoing training and webinars. Collaborate with team members for quality service. Qualifications: Excellent communication skills. Reliable internet and technology. Service or administrative...Remote work
Travel With Lani
Cary, NC7 hours ago - ...communication. Resolve client issues promptly. Attend ongoing training and webinars. Collaborate with team members for quality service. Qualifications: Excellent communication skills. Reliable internet and technology. Service or administrative...Remote work
Travel With Lani
Apex, NC2 days ago $14.5 - $16.5 per hour
...Primary Duties: Exceed Cleaning Standards: Perform routine guest room preps and cleanings while meeting minute per room labor... ...areas. Guest Relations: Offer hotel amenities, products, and services to accommodate guest needs and increase revenues. Teamwork...Hourly payFull timeContract workLocal areaFlexible hoursHotel Management and Consulting
Apex, NC4 days ago- ...move-in using Company Checklist. Report any problem areas to the Housekeeping Supervisor. Clean occupied apartments, respite and guest apartments as scheduled using Company Checklist. Report any problem areas to the Housekeeping Supervisor. Detail clean halls and...Full timeTemporary workLocal areaImmediate startShift workWeekend work
Foundry Commercial
Cary, NC3 days ago - ...we believe that every detail matters in creating an exceptional guest experience. We're looking for a dedicated and reliable Housekeeper... ...remains in top condition. Provide a high level of customer service, addressing guest needs promptly. Keep your workspace organized...Full timeWeekend work
Parks Hospitality Group
Cary, NC7 hours ago - ...dusting, sanitizing, and mopping common areas, resident rooms, and restrooms to maintain a clean and safe environment. Laundry Services: Assist with washing, folding, and distributing laundry for residents and staff as needed. Waste Management: Dispose of trash...
Senior Living Hiring
Cary, NC3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Services Representative I. Be the first to apply!
