Residential Installation Operations Manager

Job Description

Job Description

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

Overhead Door Company of Kansas City™, a DH Pace Company, Inc., aspires to hire a Residential Install Department Manager at our Olathe, Kansas office. We sell, service and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs.

Job Responsibilities:

• Manage day-to-day operations of the Residential Install department.
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
• Review workload and manpower to meet customer commitments in a cost-effective manner.
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer.
• Review monthly financial/operational reports and work with front-line managers to develop action plans to improve.
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other duties as assigned

Requirements:

• Bachelor's degree preferred
• 3-5 years of Management experience preferred; ideally will have supervisory or managerial responsibilities with a company that services or installs new equipment/products.
• Must have the capability of managing and developing skilled field technicians/installers and office personnel with a common goal of providing top level service with a focus on minimizing labor costs and maximizing profit.
• Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude
• Must possess a Valid Driver's License

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.