Field Care Manager RN

Field Care Manager Nurse (Physical Health)

The Field Care Manager Nurse (Physical Health) plays a critical role in assessing and coordinating care to support members in achieving and maintaining health outcomes. The Field Care Manager uses a holistic, member-centered approach. This approach involves partnering with members and their families to identify needs, address barriers to care, and connect them with appropriate clinical, community, and social resources.

We are looking for clinical judgment, independence, and comfortable operating in evolving environments, as work assignments are varied and often require interpretation and determination of the most appropriate course of action. The Field Care Manager addresses members' physical, environmental, and psychosocial health needs while promoting quality, cost-effective care. You will report to the Manager, Care Management and support members on the Medicaid Team.

The Field Care Manager Nurse identifies and mitigates barriers to care, facilitates coordination across settings, and promotes continuity of care to improve health outcomes.

You will:

• Use a holistic, member-centric approach to engage and motivate members and their families through recovery, health, and wellness programs.
• Perform telephonic and face-to-face assessments to evaluate members' needs and support achievement and maintenance of wellness by connecting members and families to appropriate resources.
• Ensure members are progressing toward desired health outcomes through ongoing monitoring, reassessments, and evaluations.
• Provide clinical interventions through the creating and implemention of individualized care plans based on clinical judgment, changes in physical or psychosocial health, and identified triggers.
• Collaborate with providers, caregivers, and community resources to promote high-quality, cost-effective outcomes.
• Coordinate delivery of needed services and support related to Physical Health, Social Determinants of Health, and value-added benefits.
• Partner across the transdisciplinary care team, including primary care providers, and support transitions of care.
• Demonstrate understanding of department, segment, and organizational strategies and operating goals, and how they align with related areas.
• Submit incident reports following organizational and regulatory requirements.
• You will cover either Region 8, this area includes the following Parishes: Union, Jackson, Morehouse, West Carroll, East Carroll, Madison, Richland, Tensas, Franklin, Ouachita, Lincoln and Caldwell.
• Or you will cover Region 7, this area includes the following Parishes: Minden, Springhill, Haynesville, Shreveport, Many, Natchistoches, Coushatta, Bossier City, Homer, Lisbon, Gibsland, Ringgold, Castor, Arcadia, Saline, Mansville and Stonewall.

Required Qualifications

• Unrestricted Registered Nurse license in the state of Louisiana with 2 years of experience of in-home case/care management
• Experience working with all populations (youth, adult, geriatric)
• Knowledge of community health and social service agencies and additional community resources
• Experience using a variety of electronic information applications/software programs including electronic medical records with excellent keyboard and web navigation skills and the ability to provide narrative documentation.
• Must document clinical assessments and care activities electronically using mobile devices and digital health record systems while working in members' homes.
• Engage members and caregivers during in?home visits to conduct assessments, explain care plans, and support trust?based relationships.
• Autonomously work within the role and scope
• Must reside in Louisiana and can work a full-time (40 hours minimum) flexible work schedule and travel to member's residence within 50 miles

Preferred Qualifications

• BSN
• 3+ years of experience
• Experience with health promotion, coaching and wellness
• Previous managed care experience
• Bilingual English, Spanish
• Certification in Case Management
• Motivational Interviewing Certification or knowledge

Workstyle: Combination remote work at home and onsite/home member visits

Hours: We require the ability to work a 40 hour work week, Monday through Friday 8:00 AM to 5:00 PM, and we may request over-time to meet our needs, which requires approval.

Screening: We consider this role patient facing and make it part of Humana's Tuberculosis (TB) screening program. If selected for this role, we will screen you for TB.

Travel, Driver's License, Transportation, Insurance: You must be willing to travel. This travel will be at least 75% of the time within your assigned Region where you reside. The purpose of this travel is to conduct field visits with members in your assigned area. Travel requirements may vary based on member tier level.

This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance.

• Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Mileage reimbursement is provided for work-related travel. Eligible mileage includes:

• Travel from your home to your first work location of the day.
• Travel between client or assignment locations during the workday.
• Travel from your final work location back to your home.

Work at Home Guidance

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is required.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Language Proficiency Testing

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected to move forward you will receive a link to complete the Text Screening either by text on your mobile device or email.

Additional Information

Section 1121 of the Louisiana Code of Governmental Ethics states that current or former agency heads or elected officials, board or commission members or public employees of the Louisiana Health Department (LDH) who work directly with LDH's Medicaid Division cannot be considered for this opportunity. A separation of two (2) or more years from LDH is required for consideration. For more information please visit: Louisiana Board of Ethics (la.gov)

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$71,100 - $97,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits,