Warehouse Team Lead

Job Description Job Description POSITION
TOTAL COMPENSATION RANGE
Warehouse Team Lead (Outbound) BASE: $19.00 – 23.00
DEPARTMENT: Warehouse | REPORTS TO: Warehouse Supervisor

General Summary:

The purpose of the Warehouse Team Lead (Outbound) role is to coordinate the efficient flow of goods and services, embodying qualities such as dependability, adaptability, and humility. By focusing on teamwork and customer commitment, this position ensures accurate, timely, and professional handling of warehouse operations to meet organizational goals and customer expectations. This position focuses on the outbound operations activities within the warehouse and is fully responsible for ensuring all shipments for the day are accurately picked, packed, and processed.

JOB DUTIES:

The Outbound Warehouse Team Lead will play a key role in ensuring smooth and efficient operations within the warehouse. Responsibilities include:

Coordinating all outbound shipments ensuring timely and accurate delivery
Leading a team of 4-6 warehouse operators
Operating warehouse equipment such as forklifts, pallet jacks, and conveyor systems (training provided if necessary).
Maintaining inventory accuracy through regular cycle counts and stock checks.
Ensuring all safety protocols and procedures are followed to maintain a safe work environment.
Coordinate the timely offloading of all inbound deliveries.
Keeping the warehouse clean, organized, and free from hazards.
Collaborating with team members to meet daily operational goals and deadlines.
Proactively look for ways to improve the outbound department.
Work with the Warehouse Manager and Warehouse Supervisor on special projects
Working alongside other department team leads to execute high priority tasks for the day
Accurately track and log discrepancies with outbound shipments

QUALIFICATIONS:
Must be 18 years or older
Knowledge of intermediate math skills
Proven expert experience with heavy machinery (forklifts, pallet jacks, pallet wrapper, etc.)
Ability to handle multiple tasks and work well under pressure
Ability to pass a drug test
Ability to read and write in English (bilingual is a plus but not required)
Advanced level of experience with Microsoft Office Suite of Products (Outlook, Word, Excel, PowerPoint, OneNote, etc.)
Expert experience with WMS systems (barcode scanning and packing in a system)
2+ years of warehouse experience in a leadership role or 4+ years of experience in any warehouse position

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

While performing job duties, the operator is exposed to a warehouse environment including moving vehicles, exposure to temperature changes based on the season, and loud noises. The operator will need to be capable of performing the below physical activities on a daily basis:

Able to lift 30-50 lbs
Able to stand for long periods of time
Able to move around the facility freely
Able to reach, stoop, crouch, or kneel throughout the shift to pick items and pack them
Comfortable with heights
Able to withstand hot/cold environments

SHIFT HOURS:

8:00 AM - 5:00 PM
Two 15-minute paid breaks
1-hour unpaid lunch

BENEFITS:

401k with discretionary company match
15 days of PTO
11.5 paid holiday days
Career advancement opportunities
Insurance (Health, Dental, Life, Disability, etc.) 1st day of the following month
Company-provided food and drinks
COMPETENCIES:
We are looking for individuals who exemplify the following qualities:

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others ideas and tries new things.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organizations goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others attention.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others ideas and tries new things.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.