Residential HVAC Service Technician

Job Description

Job Description

Midwest Comfort Heating & Cooling is a locally owned and operated HVAC company that has been serving the Des Moines Metro since 2007. We pride ourselves on a strong ownership-employee relationship, making it easy for our employees to meet directly with those in charge and make sure they are set up for personal and company-wide success. We are looking to continue our team's growth as the demand for our business grows, thanks to our honest and trusted reputation we've built taking care of our community!

Pay Range: $28-$35/hour based on experience

Benefits: 

• Competitive Compensation
• Health and Dental Benefits
• Retirement Savings Plans with company match
• Ongoing Training Opportunities (Paid Training/Classes)
• Regular pay raises
• Provided uniforms 
• Accrued PTO and sick time
• Overtime pay opportunities based on seasonal business demand
• Discretional tool/winter gear allowance

Other Perks:

• Pay spiffs on service calls that lead to system replacement
• Holiday Pay Bonuses
• Occasional Company Outings 
• Ability to commute to work/home with work van

Hours: Our HVAC Service technicians arrive at our shop near Downtown Des Moines at 7:30AM, and typically finish work around 4-5PM. We do provide overtime services (nights, weekends, holidays) and all service technicians may be called upon to work overtime calls. 

On-Call Service: We currently rotate our HVAC Service Technicians for weekly on-call. This means that during your week of on-call selection, the technician has our phone number forwarded to their cell phone from 5PM-8AM for emergency repairs. *Technicians are never expected to give estimates, schedule maintenance, or take sales calls outside of business hours.* This is strictly for emergency services for overtime charges for the customer.

Skills/Requirements:

• Proven experience as an HVAC Service Technician
• Strong technical skills and knowledge of HVAC systems
• Understanding of advanced principles of air conditioning, refrigeration, and heating
• Excellent customer service and communication skills
• Ability to work independently and as part of a team

Duties: 

• Troubleshooting HVAC systems for electrical and mechanical defects.
• Perform seasonal preventative maintenance: Cleaning, adjusting, and repairing systems, and performing warranty services.
• Communicate effectively with customers to ensure their needs are met
• Maintaining a detailed inventory of all HVAC equipment and resources.
• Ensuring compliance with appliance standards and with Occupational Health and Safety Act
• Adhere to safety standards and company policies
• Maintain accurate records of work performed
• Participate in all technical training
• Complying with service standards, work instructions, and customers’ requirements
• Ability to work after hours, over weekends, and on public holidays with short notice.
• Ability to work in confined spaces

Other Qualifications: 

•Valid driver’s license, with a clean driving record for insurance purposes
•Vocational, training, or apprenticeship of an HVAC program

At this time, we are only looking for applicants with HVAC service experience.