Customer Advocacy & Resolution Specialist (Remote)
Affirm, Inc.
California, MO
- Remote job
Affirm, Inc. is hiring a Customer Advocacy Associate II within the Customer Operations group. You’ll investigate, remediate, and address highly complex customer complaints, coordinating with Bank Partners, Executives, and internal teams to drive fair outcomes and learn from each escalation. We value empathy, product expertise, and a compliance-minded approach, with opportunities to influence processes and tooling, and to advance customer trust at scale in a remote-first environment. #J-18808-Ljbffr Affirm, Inc.
Vacancy posted 2 days ago
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