Dir/Sr Dir, Strategy & Delivery (Gen Med - Rare Disease - US and/or Canada)

Dir/Sr Dir, Strategy & Delivery (Gen Med - Rare Disease - US and/or Canada)

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.


Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.


Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.


Discover what your 25,000 future colleagues already know:


Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

Therapeutic Area Expertise: Rheumatology, Dermatology, Rare General Medicine Diseases, Nephrology, Gastroenterology (GI).

JOB RESPONSIBILITIES

• Develop and execute study and customer engagement strategies that align with customer objectives, partnering with Business Development and Medical Strategy to secure new business and support account growth.
• Lead pre-award activities for assigned opportunities, including account planning, proposal strategy, proposal development, and Bid Defense Meetings.
  • Build strong cross-functional partnerships with Business Development, Medical Strategy, and operational teams to develop competitive, customer-focused solutions.
  • Lead proposal development, ensuring strategic alignment, operational feasibility, and financial accuracy.
  • Lead Bid Defense Meetings, preparing and coaching cross-functional teams to deliver compelling customer presentations.
• Ensure seamless transition from pre-award through study execution by aligning proposal commitments with operational delivery plans.
• Lead and develop high-performing cross-functional teams, fostering accountability, collaboration, and continuous improvement.
• Develop trusted customer and internal stakeholder relationships, proactively managing risks and resolving issues to support successful outcomes.
• Ensure successful delivery across assigned studies, meeting scope, timelines, quality, regulatory, and financial expectations while maintaining strong customer satisfaction.
• Manage financial performance across assigned opportunities, ensuring accurate forecasting, disciplined budget management, and effective change order execution.
• Promote quality, compliance, and continuous improvement through consistent application of governance, risk management, and best practices.
  • Adheres to all enterprise policies, work instructions, standard operating procedures, and project plans. Adheres to customer policies and standard operating procedures, as required in project plans.
  • Maintains in-depth knowledge of FDA and worldwide drug development regulations and national and ICH Good Clinical Practice (GCP) guidelines.
  • Demonstrates strong strategic judgment and accountability, independently leading complex customer opportunities with minimal oversight.
  • Develops high-quality study strategies and delivery plans that align scientific, operational, financial, and customer objectives.
  • Builds trusted relationships with customers and cross-functional stakeholders through consistent execution, proactive communication, and sound decision-making
  • Successfully balances competing priorities, manages risk, and delivers projects to scope, quality, timeline, and financial expectations.
  • Creates an environment of accountability, collaboration, and continuous improvement while contributing to the development of peers and project teams.

QUALIFICATION REQUIREMENTS

• Requires a degree in the life sciences, nursing degree, or equivalent education or equivalent related experience, plus extensive clinical research experience in a contract research organization, pharmaceutical, or biotechnology company
• Deep knowledge of global drug development and regulatory requirements, with ability to translate into effective delivery strategies
• Strong understanding of therapeutic landscapes and industry trends to support customer engagement and business growth coupled with demonstrated therapeutic area depth.
• Proven leadership in complex, matrixed environments, driving high-performing, cross-functional teams
• Strong communication and presentation skills, with ability to influence senior stakeholders and lead customer interactions
• Demonstrated operational and financial acumen across multiple programs, including prioritization, forecasting, and delivery execution
• Customer-focused with strong problem-solving capability in dynamic, fast-paced environments
• High level of organizational discipline and attention to detail, ensuring quality and compliant delivery
• Proficient in core business tools; fluent in English; willingness to travel (~25%)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

Salary Range:

$134,400.00 - $306,500.00

The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.