Financial Policy Analyst

Job Description

Job Description

Job Title: Business Analyst Job Description

This Business Analyst role focuses on creating, maintaining, and improving documentation that supports key financial and payroll systems across the organization. The position works closely with Product Leads for Financial Systems and Payroll to develop end‑user guides, quick reference materials, training documents, system documentation, configuration guides, and technical references. The Business Analyst ensures that users can effectively navigate and utilize critical business applications by gathering information from subject matter experts, observing business processes, and reviewing existing materials. The role also standardizes and enhances standard operating procedures (SOPs) for operational, support, and administrative processes, while ensuring all documentation aligns with established templates, style guidelines, and branding standards.

• Create clear, accurate, and user‑friendly documentation for financial and payroll systems, including end‑user guides, quick reference materials, training documents, and technical references.
• Develop, write, and standardize standard operating procedures (SOPs) for operational, support, and administrative processes across the organization.
• Gather information by interviewing subject matter experts and observing business processes and workloads to understand system functionality and user needs.
• Review existing documentation and materials to identify gaps, inconsistencies, and opportunities for improvement.
• Ensure all documentation adheres to organizational templates, style guidelines, and branding standards, including consistent application of company branding.
• Create configuration guides and system documentation that accurately describe system setups, workflows, and dependencies.
• Develop instructional materials, job aids, screenshots, diagrams, and step‑by‑step visual walkthroughs to support training initiatives and user adoption.
• Manage documentation review cycles to keep content current as systems, procedures, and workflows evolve.
• Organize documentation in SharePoint or similar repositories to enable easy access, retrieval, and version control.
• Recommend improvements to documentation practices, workflows, and standards to enhance clarity, usability, and efficiency.
• Collaborate closely with Product Leads for Financial Systems and Payroll, as well as other stakeholders, to align documentation with business requirements and system changes.
• Support the broader organization by providing documentation that facilitates effective use of financial systems and, where applicable, supports government‑related initiatives.

• Minimum of 3 years of experience documenting business processes, systems, or workflows.
• Minimum of 3 years of experience writing and standardizing standard operating procedures (SOPs).
• Minimum of 3 years of experience interviewing subject matter experts and observing workloads to gather requirements and process details.
• Strong documentation and technical writing skills, with the ability to translate complex concepts into clear, concise content.
• Proficiency in SOP writing, including structuring procedures, defining roles, and outlining step‑by‑step activities.
• Experience documenting workflows and business processes in a structured, logical manner.
• Ability to apply organizational branding, templates, and style guidelines consistently across all documentation.
• Experience using SharePoint to store, organize, and manage documentation and related materials.
• Attention to detail and a commitment to accuracy, consistency, and quality in all written materials.
• Strong interpersonal and communication skills for collaborating with subject matter experts, product leads, and other stakeholders.

• Experience working with government organizations or in public sector environments.
• Background in financial industries or experience with financial systems and processes.
• Familiarity with documentation standards and best practices for technical and business audiences.
• Ability to create visual aids such as screenshots, diagrams, and process flows to complement written documentation.
• Comfort working in a mostly remote environment with periodic onsite collaboration.
• Interest in supporting legislative or governmental initiatives through high‑quality documentation.

This role offers a mostly remote work environment, with occasional onsite work a few days per month. During the first week or two, the Business Analyst will typically be onsite 3 to 4 days for training, onboarding, and collaboration with key stakeholders; after that, onsite presence is generally about once a week. Documentation and collaboration primarily occur using digital tools and platforms such as SharePoint, along with standard office productivity applications. The work focuses on financial and payroll systems and may include support for government‑related activities in a professional, detail‑oriented setting. The environment emphasizes clear communication, organized documentation practices, and effective remote collaboration, with a standard professional dress code expected when onsite.

This is a Contract position based out of Harrisburg, PA.

The pay range for this position is $65.00 - $75.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Harrisburg,PA.

This position is anticipated to close on Aug 2, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.