Admin Operations Specialist I

Job Summary

At JM Test Systems, we are looking for someone who enjoyskeeping operations organized, supporting multiple teams, and helping dailybusiness processes run smoothly. As an Admin Operations Specialist I, you willwork across several administrative functions including Shipping, Receiving,Quality Assurance, Accounts Receivable support, and Front OfficeAdministration. Your work will play an important role in maintaining accuracy,communication, and efficiency throughout our operations. If you thrive in a fast-pacedenvironment, enjoy multitasking, and take pride in supporting both internalteams and customers, we encourage you to apply.

What You'll Do:

Shipping:

• Coordinate equipment movement across departments and withthird-party carriers
• Prepare equipment for shipment including labeling, packaging, palletizing,and documentation
• Generate shipping documentation and ensure alignment between shipments,paperwork, and invoices
• Monitor inventory accuracy and assist with resolving damaged or missingshipment issues
• Ensure compliance with shipping regulations including ITAR, AES, Schedule B,and hazardous materials requirements
• Process returned equipment for repair, calibration, or factory return withaccurate documentation and system updates

Receiving:

• Receive, document, and verify incoming shipments, rentals,and customer equipment
• Sort and prioritize incoming shipments based on timelines and customerurgency
• Generate work orders with accurate data entry and complete documentation
• Route equipment to appropriate departments for processing
• Coordinate customer pick-ups, invoice verification, and payment support

Quality Assurance:

• Review equipment and documentation for accuracy,completeness, and customer requirements
• Match work orders to equipment and prioritize daily workflow items
• Identify and correct documentation errors or route items for correction
• Update work order statuses and approve documentation within company systems
• Generate inspection and rejection reports and support QA tracking processes

AR Support:

• Monitor work order timelines and communicate updatesregarding delays or priority items
• Review completed work orders for billing accuracy and processing
• Assist with quote preparation, updates, and customer approvals

Front Office / Administrative Support:

• Greet visitors, vendors, and customers while maintaining aprofessional front office presence
• Answer and direct incoming calls to appropriate departments
• Perform filing, scanning, data entry, and record maintenance
• Support internal teams with document coordination, scheduling, andadministrative follow-up tasks
• Provide backup administrative support across departments as needed

What We're Looking For:

• High school diploma or equivalent required
• 2 to 4 years of experience in administrative, operations, or support roles
• Strong attention to detail and data accuracy
• Excellent organization and time management skills
• Clear and professional communication skills with customers and internal teams
• Customer service mindset with strong problem-solving abilities
• Ability to multitask and adapt in a fast-paced environment
• Proficiency with business systems, databases, email, and operational software
• Basic understanding of shipping and compliance processes preferred
• Reliable, team-oriented, and able to maintain confidentiality

Why Join JM Test Systems?

• Stability and long-term career growth opportunities
• Medical, Dental, and Vision Insurance
• HSA with Employer Contributions
• 401(k) with Company Match
• Paid Vacation, Sick Time, Birthday Time, and Holidays
• Employer-Paid Life Insurance
• Family-oriented culture focused on Quality, Responsiveness, and Integrity

If you are looking for an opportunity to grow your careerwhile supporting multiple operational functions within a fast-paced andteam-oriented environment, we encourage you to apply for the Admin OperationsSpecialist I position with JM Test Systems.

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