Homecare Admin

Preferred Care at Home is seeking a motivated individual to join our office staff!

Job Summary

We are looking for a part time administrator to join our growing team! The right candidate will be organized, have excellent interpersonal skills. Day-to-day tasks will include overseeing daily operations of the company, administrative duties, and developing and implementing policies and procedures, and fielding phone calls. ensuring seamless coordination between caregivers, family members,

Schedule

Monday - Thursday 8a-4p

Responsibilities

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  Assure that required office and administrative functions are met on an ongoing basis



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  Plan, organize, and direct the daily operations of the agency including professional and non-professional services



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  Ensure the hiring process is structured to assure appropriately trained staff



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  Develop and implement policies, procedures, services, and quality assurance



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  Develop and maintain records and reporting systems which provide for proper service control and measurement of program outcomes



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  Encourage and promote positive and professional communication between staff and agency administration



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  Ensure the accuracy of public information materials and activities



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  Ensure the client complaint process is followed and intervene/escalate where appropriate



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  Provide on-call services after hours and weekends as needed or directed



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  Assure the availability of Administrative staff at all hours of agency operations

Qualifications

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  2+ years administrative experience



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  Effective leader with good employee relations and customer service skills



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  Good interpersonal and analytical skills