Outpatient Mental Health Clinic Director

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

We are in need of a passionate Clinical Director to help build our team!!

Our team is looking for a passionate and unique Clinical Director to lead this charge. The perfect candidate has management experience, an entrepreneurial spirit, and wants to be part of building something unique and amazing.

Ellie Mental Health is structured to remove many of the daily obstacles that get in the way of providing world-class mental health services. Initial patient phone calls will be routed, answered, matched, and scheduled by a dedicated client care team. Billing and collections are managed by another dedicated team to ensure all insurance claims get processed and paid in a timely manner.

We hire people passionate about making change in the mental health community. We take a creative and collaborative approach to helping make positive life changes while putting our team first.

Position Overview for Clinic Director — Ellie Mental Health

The Clinic Director (CD) is responsible for the overall performance and operations of the clinic. The Clinic Director manages staff performance, hires and recruits clinical staff to meet staffing expectation and clinical revenue needs, provides all training and ongoing developmental support, is accountable to meeting clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight. The Clinic Director works collaboratively with their Franchise Owner.

Required Skills/Abilities

· Master’s Degree or higher education in mental health discipline.
· Independently licensed with a state-issued clinical practice license (e.g., LSCW, LMFT, LPC)
· Strong leadership, problem-solving, and executive skill sets
· Ability to provide license supervision preferred
· Excellent interpersonal and customer service skills
· Excellent organizational skills and attention to detail
· Strong working knowledge of state requirements regulating mental health practice
· Working understanding of human resource principles, practices, and procedures
· Excellent time management skills with a proven ability to meet deadlines
· Ability to function well in a high-paced and changing environment
· Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams
· Adept at learning and navigating Electronic Health Record systems
· Reporting & Supervision
· Clinic Director reports to Executive Director
· All clinic therapists report to Clinic Director

Tasks & Responsibilities

· Hiring, Training, and Staff Management
· Oversee the hiring process for all therapists at their clinic
· Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed
· Assess ongoing development and training needs and conduct ongoing training as needed
· Hold staff compassionately accountable to meeting performance expectations
· Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed
· Manage basic clinic Human Resource tasks
· Supervision and Consultation
· Participate in Clinic Director Peer Consult Group
· Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
· Minimum interval for licensed provider: One hour once monthly
· Minimum interval for unlicensed provider: One hour twice monthly
· Oversee twice monthly peer consultation groups to ensure clinical excellence and alignment with best practices
· Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers
· Clinic Oversight
· Provide training, staff development, and administrative oversight to support the functioning of the clinic
· Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency
· Monitor and manage clinic office schedules and office supplies
· Provide timely response to concerns raised by clients, clinicians, or external stakeholders
· Serve as point of contact for building management related issues or concerns

Clinic Outreach, Marketing, and Networking

· Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie Corporate Outreach Team
· Collaborate with Ellie Corporate Marketing Team to promote clinic’s online visibility

Organizational Leadership

· Collaborate with franchise owner and Ellie Corporate Team to implement all required policies and procedures
· Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owners and executive team
· Other duties as assigned

About Ellie

Ellie Mental Health is a successful mental health corporation headquartered in Minnesota. Ellie has recently begun to franchise their model to local owners across the nation. The Ellie model focuses on flexibility, innovative decision-making, creativity, and putting our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.

Ellie provides a unique client–therapist matching system to ensure clients get a therapist who is a good fit. Our model also ensures that every person who calls gets a call back within 24 hours. And we go the extra mile to make sure our clinic spaces are warm and inviting.

At Ellie, we also believe in taking care of our people. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations, we want our people to be happy because happy employees do better work and provide better client care!

Job Type: Full-time

Benefits:

• 401K
• Flexible schedule
• Health, dental, vision and life insurance
• Paid time off
• Brand new, fully furnished and nicely appointed office

Experience:

• Mental health counseling: 3 years (Required)
• Management: 1 year (Required)

License/Certification:

• LMFT 
• LCSW 
• LPC 
• Supervisor License (Preferred)

 
Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee’s application process.
 
Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity/expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.