Call Center Supervisor: Lead a High-Impact Customer Service Team
Swc Group
SWC Group in Carrollton, TX seeks a Customer Service Call Center Supervisor to lead and develop a team of call center agents in an in-office environment. You will forecast workflows, delegate tasks, monitor KPI attainment, and help with escalated inquiries while coordinating with different business lines. This role requires at least 3 years of supervisory call center experience, strong MS Word/Excel skills, and the ability to multi-task under pressure. #J-18808-Ljbffr Swc Group
Vacancy posted 7 hours ago
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