Behavioral Health Care Coordinator

Job Description

Job Description

Description:

If you are passionate about supporting adults in navigating services, accessing resources, and achieving greater stability and independence, COMHAR invites you to join our team as a Behavioral Health Care Coordinator. In this role, you will help empower individuals to meet their goals and make a meaningful difference every day.

Full-Time | Available In the Philadelphia, PA 19134 Area | Bilingual (Spanish Speaking) preferred but not required

Salary:

$52,000.00

Scheduled:

Monday-Friday 8:30AM-5:00PM

Job Summary

COMHAR is seeking a Behavioral Health Care Coordinator to provide on-site care coordination, behavioral health engagement, and linkage to services for individuals experiencing homelessness. This role supports individuals with moderate to severe behavioral health needs, including those who may be undiagnosed or not currently engaged in care. This position requires a flexible, engagement-focused approach to meet individuals where they are and support stabilization, service connection, and continuity of care.

Key Responsibilities

• Conduct initial and ongoing needs assessments in a shelter-based environment, including behavioral health, medical, and social needs.
• Engage individuals using trauma-informed, person-centered approaches, including those hesitant or not currently connected to care.
• Identify signs and symptoms of moderate to severe mental health and/or substance use needs, including undiagnosed individuals.
• Collaborate with SELF, Inc. shelter case managers to identify needs, coordinate care and align service planning.
• Participate in shelter-based meetings to support coordinated care efforts.
• Facilitate referrals and linkages to COMHAR services including outpatient, medication management, Psychiatric Rehabilitation Services, and supported employment.
• Provide follow-up to ensure engagement in services and address barriers to care.
• Coordinate with medical providers, including COMHAR’s Maria De los Santos
• Clinic, to support individuals with co-occurring health needs.
• Support individuals in crisis through de-escalation and connection to crisis services.
• Maintain accurate and timely documentation in accordance with COMHAR and Self, Inc. standards.
• Support appointment coordination, reminders, and accompaniment as appropriate.
• Adhere to a flexible schedule including evenings or weekends as needed.

Employees are eligible for generous benefit options including but not limited to:

Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance.

Behavioral Health Care Coordinator Job Requirements:

• High school diploma or GED with 12 college credits in behavioral health/human services required.
• Associate's degree or Bachelor's degree (must be in Social Work, Psychology, or other Human Service field) preferred.
• 2–4 years of CMI experience.
• Bilingual proficiency in English and Spanish, with strong reading and writing skills is preferred but not required.
• Current Driver's License; satisfactory driving record; eligible to operate program vehicles.
• Strong engagement skills with individuals experiencing homelessness and complex behavioral health needs.
• Knowledge of trauma-informed care, harm reduction, and recovery-oriented practices.

About COMHAR:

COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: “To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.” Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR’s team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse.

COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.