Office Technician Typing

Job Description and Duties

The Community Care Licensing Division (CCLD) is seeking a motivated individual to be part of the Administrator Certification Bureau (ACB), Administrator Examination Unit (AEU). The selected incumbent will be part of a team whose duties include responding to a high volume of public inquiries to the ACB, reviewing and processing administrator certification applications, reviewing and processing exam and application fees, responding to exam registration requests, performing clerical duties such as mail processing, and collaborating with other ACB staff with operational procedures. The ACB is seeking applicants with experience working in a fast-paced environment and have strong time management and communication skills.

Applicants should have knowledge and experience with Word, Excel, SharePoint, and other Microsoft products.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

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Working Conditions

Our Office Technician Typing position offers all these exciting opportunities in a pleasant, positive work environment near light rail, downtown plaza, and other eateries, including a seasonal farmers market one block away.

This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with  Executive Order N-22-25 the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements. The successful candidate must reside in California at the time of appointment. Proof of California residency may be required.

Please note: Regular commute is not compensable.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

• All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section.

• The incumbent must be able to flex daily and weekly schedules in support of program needs.

• The incumbent is expected to complete assignments in-person at least two (2) times per week at headquarters.

• Regular attendance is required to meet the responsibilities of the position(s) and mandates of the Administrator Certification Bureau.

This position is subject to fingerprinting clearance by the Department of Justice. You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• CCLD experience

• Strong customer service

• Strong organizational skills

• Excellent communication skills

• Professional and dependable

Benefits

There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.

o 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).

o 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.

• Vanpool drivers and riders

o 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Click here to view all the attractive benefits available to state employees! Benefit information can be found on the CalHR website and the CalPERS website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable  Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.