GTM Enablement Program Manager Solutions & Product

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.

GTM Enablement Program Manager - Solutions & Product

Why We Have This Role

Sitting within the Chief Sales Officer (CSO) organization with a broad mandate across all Go-To-Market (GTM) functions our Enablement team owns global onboarding skill development and ongoing education for every role touching the customer lifecycle from SDRs and Account Executives to Solution Engineers and Services. Our team thinks globally for scale delivering learner-centric enablement experiences that drive full-funnel revenue growth adoption customer retention and operational excellence.

This role requires a seasoned enablement practitioner who views program and project management as core disciplines to drive real business impact. As the GTM Enablement Program Manager for Solutions & Product you will act as the strategic architect connecting Product Management Product Marketing and our global GTM organization. You wont just coordinate schedules or manage timelines you will design structured learning journeys translate complex platform and AI capabilities into field-ready playbooks and measure the direct line between enablement execution and revenue outcomes.

How Youll Find Success

• Enablement Craft & Discipline: You are a proven enablement practitioner who knows how to build end-to-end enablement strategies design modern learning journeys and apply adult learning methodologies that actually change behavior.
• Business-Impact Mindset: You understand that great enablement isnt measured by course completion rates but by ramp time win rates pipeline velocity adoption and revenue.
• Cross-GTM Perspective: You design targeted enablement tailored across the entire customer lifecycle recognizing the distinct needs of SDRs (prospecting) AEs (closing) SEs (technical validation) and Services (adoption value realization and expansion).
• Technical-to-Value Translator: You turn complex product and platform architectures enterprise data capabilities and applied AI into clear persona-aligned business value that sellers can communicate and customers can realize.
• Rigorous Execution: You leverage strong program and project management capabilities as an essential skill to keep complex multi-stakeholder product launches and global learning programs running smoothly on schedule.

How Youll Grow

• Master Experience Management (XM) as a category developing deep technical and strategic expertise across platform architectures enterprise data integration and AI innovation.
• Gain broad visibility across the entire GTM executive leadership team shaping programs that directly impact both new business acquisition (ARR) and net revenue retention (NRR).
• Learn how enterprise buyers across various industries (Healthcare Financial Services Retail Public Sector) evaluate purchase and extract value from Data and AI solutions.
• Help shape our global Product & Solution Enablement framework and establish scalable standards for product rollouts technical certifications and persona-based messaging.

Things Youll Do

• Design Learning Journeys: Build structured multi-modal learning paths and field playbooks for core platform releases data capabilities and AI-driven solution features.
• Enable the Full GTM Engine: Map product capabilities to role-specific behaviors: equipping SDRs on pain-point messaging AEs on value-based discovery SEs on technical architecture/demo execution and Services on platform adoption value realization and expansion.
• Cross-Functional Orchestration: Partner with Product PMM and GTM Leadership to translate product roadmaps into business-ready GTM launches and field certifications.
• Facilitate & Certify: Deliver high-impact interactive workshops demo practice sessions and knowledge checks in person and virtually that build field confidence and certified fluency.
• Drive Strategic Program Management: Apply disciplined project management capabilities to manage workstreams keep multi-stakeholder initiatives on track and ensure consistent global delivery.
• Measure Business Outcomes: Analyze enablement data against full-lifecycle GTM metrics (e.g. ramp velocity win rates demo conversion multi-product adoption and NRR) to prove ROI and iterate continuously.

What Were Looking For On Your Resume

• 4-7 years of dedicated hands-on experience in sales enablement technical enablement or GTM learning design within an enterprise SaaS Data or platform environment. .
• Proven track record as an enablement practitioner demonstrated ability to build end-to-end enablement plans design adult learning journeys and measure business impact.
• Working knowledge or functional expertise in SaaS platform architectures enterprise data integration/analytics and applied AI capabilities.
• Experience enabling multi-role GTM teams (SDR AE SE CSM AM) on persona-based selling industry alignment and technical solution messaging.
• Strong program management capability used as a discipline to execute complex multi-stakeholder enablement initiatives on schedule.
• Exemplary cross-functional stakeholder management skillsability to partner effectively across Sales Customer Success Product and Marketing leadership.
• Experience delivering dynamic training experiences in person and virtually with facilitation skills that drive field engagement.
• Preferred Qualifications
  • Prior background in field enablement pre-sales (Solution Engineering) Customer Success or Product Marketing.
  • Formal background or certifications in curriculum development adult learning methodologies or sales methodologies.
  • Experience in or knowledge of Market Research Customer Experience (CX) and/or Employee Experience (EX).
  • Bachelors degree or equivalent practical experience.

What You Should Know About This Team

• Broad purview: While reporting into the CSO we serve the full GTM organization globally across pre-sale and post-sale functions.
• Direct business impact: Our work directly influences win rates deal size multi-product adoption time-to-value and net revenue retention (NRR).
• Strong focus on professional development: We invest heavily in your growth skill-building and career trajectory.
• High-trust culture: We work hard innovate constantly and support each other in a collaborative high-energy environment.

Our Teams Favorite Perks and Benefits

• Competitive salary performance bonuses generous 401(k) Match
• Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships spa massages workout equipment meditation apps and much more.
• Unlimited Sick Days
• Amazing QGroup Communities; MOSAIQ Green Team Qualtrics Pride Q&Able Qualtrics Salute and Womens Leadership Development which exist as places for support allyship and advocacy.

The Qualtrics Hybrid Work Model : Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act Equal Opportunity Employment Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.

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For full-time positions this pay range is for base per year; however base pay offered within this range may vary depending on location job-related knowledge education skills and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical dental vision life and disability 401(k) with match paid time off a wellness reimbursement and mental health benefits. For a detailed look at our benefits visit Qualtrics US Benefits.

Washington State Base Annual Pay Transparency Range

$94500 - $114500 USD

Required Experience:

IC