Security Officer I, 1st Shift (Biddeford Campus)

Security Officer I, 1st Shift (Biddeford Campus)

Position Type - Professional Staff

Position Title - Security Officer I, 1st Shift (Biddeford Campus)

Employment Status - Full Time

Campus - Biddeford, ME

Description - Campus Security Officers are responsible for the comfort, safety, and security of the students, faculty, staff, and visitors to the University of New England. Security Officers maintain a safe environment and minimize the potential for loss or damage of all property controlled by the University of New England by conducting high visibility patrols on foot and in University-owned vehicles, monitoring CCTV equipment, and monitoring radio communications. Officers provide a wide variety of services to our campus community, and are expected to proactively seek opportunities to provide excellent customer service. Security Officers enforce the University of New England rules and regulations, the Office of Student Resolutions Conduct Code, and coordinate with law enforcement in enforcing state statutes. Security Officers have a critical role as first responders to campus emergencies and critical incidents such as active threat situations, bomb threats and mental health emergencies. Security Officers respond to disturbances and mitigate disruptive conduct and coordinate with local, county and state agencies as necessary. Security Officers recognize potential safety concerns and take measures to mitigate these concerns. Security Officers day-to-day activities include routine patrols of campus property, completing daily building opening and closings and parking enforcement. This position is based on the Biddeford campus. The expected pay is $21.00 per hour (annualized to approximately $43,680). The 1st shift schedule is 6:00 a.m. to 2:00 p.m., with scheduled days off on Tuesday and Wednesday.

Benefits Overview

Multiple health and dental plan options, plus vision coverage.

Up to 8% retirement plan match.

Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.

Educational benefits: UNE tuition waiver for employees, spouses, and domestic partners

UNE tuition waiver for dependents of employees with 1 year of full-time service

50% tuition reduction if less than 1 year of full-time service

Responsibilities

Defend self and others from unauthorized use of non-deadly force using departmentally trained techniques as necessary, including but not limited to the use of pepper spray and handcuffs

Patrol University property to prevent and detect signs of intrusion, theft, and life safety concerns and maintain safety during Campus events. This includes making regular inspection tours of campus noting unusual occurrences and ensuring all necessary doors and buildings are properly secured

Monitor persons in buildings and/or on campus. Watch for unauthorized persons, suspicious/criminal activity, disturbances, fights and campus policy violations, report to proper authorities

Investigate suspicious activity, security issues, and criminal incidents. Gather and process necessary evidence and properly document in verbal and written reports

Respond to campus disturbances (i.e. disorderly conduct, underage drinking parties, illicit drug use) and complete room searches as necessary

Respond to campus emergencies including critical incidents, all hazards situations and active threat situations (i.e. active shooter, bomb threat, mental health, weather emergencies)

Contact the on-call supervisor as needed for emergency situations

Maintain complete awareness of the University of New England property, life safety systems, and emergency plans including the proper use of fire extinguishers

Respond to accidents and medical emergencies and provide First Aid, CPR, Narcan and/or Stop the Bleed as necessary

Contact local police and fire departments as necessary and act as a liaison between these agencies and the University as needed

Maintain complete knowledge of and comply with all University and departmental standard operating procedures

Provide prompt, courteous service to students, staff, and visitors including medical and courtesy escorts on campus

Escort students, staff, and visitors to various locations on Campus and provide protection as necessary

Escort and remove persons from Campus as needed

Ensure resolution of any safety concerns noted during your shift, including submitting work orders or notifying on-call staff to correct the issues

Monitor and regulate building systems as necessary including building boilers as well as refrigerator and freezer units and notifying Facilities as needed

Monitor CCTV and review as necessary for security and investigations

Answer telephone calls to take messages, answer questions and provide information

Enforce University rules & regulations and notify violators of infractions including the issuance of parking tickets

Write clear, concise incident reports including any supplemental supporting information (pictures, video, etc.)

Coverage at designated campus athletic events

Campus snow removal operations

Cross training as Dispatcher and Safe Ride operator preferred

Provide public assistance such as lock out services, jump-starts and routine information

Assist administration with investigations as assigned

Maintain the confidentiality of all departmental and University information and paperwork

Complete all mandatory departmental Police One trainings

Flexibility to work other shifts as needed

All other duties as required

Qualifications

High school education or equivalent required. At least 1 year of security, military, or law enforcement experience is preferred.

Ability to handle emergency situations calmly and effectively

Must have attention to detail and respond promptly and professionally when necessary

Be able to prioritize, organize, and follow up when needed

Possess strong verbal communication skills

Be a clear thinker, display the ability to remain calm, and show good judgment when resolving problems

Able to follow directions and commands as required

Work cohesively with co-workers as part of a team

Work with minimal supervision

Willingness to train and use handcuffs and OC spray

Maintain confidentiality of departmental and University information

Safely operate motorized vehicles, golf carts and other department-owned equipment

Must possess a valid license to operate a motor vehicle in the state of Maine

Must be certified or have the ability to be certified in First Aid, CPR/AED, Narcan, Stop the Bleed and other equipment as assigned

Abide by department core values of integrity, community-focused, accountability and teamwork

Ability to train and oversee the work of student staff when a Security Officer II is not available

Ability to perform all job duties

EEO Statement Summary

Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.

Vaccination Statement (PLEASE NOTE) - Employees in clinical settings must meet the State of Maine's immunization requirements for clinical activity.

Additional Note - This position is not eligible for H-1B visa sponsorship.